Excerpt: This refrigerator was a free replacement because of all of the trouble with the ice maker and other problems. The new one has two ice makers and makes so much ice I turned one off. So far so good and I am very happy with this model.
Excerpt: The first refrigerator we received we did not get any ice or water. Also the freezer froze so we could not open it. We got a replacement one that took 2 weeks to get. The replacement now makes a loud humming sound that lasts about 1/2 to 1 hour. Upon opening the freezer the noise stops and when closing it it starts up again. The humming is intermittent. We are now waiting for a repairman to come.
Excerpt: This machine replaced the one I purchased 3 years ago. I had consistent problems with the water and ice dispenser. So much that the place I purchased from spoke with his Electrolux rep who agreed to swap out the machine. This new one seems to run constantly and is quite loud. I can hear it at night and I am on the second floor and the unit is on the first floor. In regards to the design, it is noticeable that the doors do not seem to seal tightly.
Excerpt: We decided to purchase Electrolux appliances when we remodeled our kitchen. So far, after about 6 months, we are very pleased with the French door full-sized refrigerator, the dual-fuel slide in range/oven and the dishwasher. We decided on another brand for the microwave oven, but that was more of a strategic move than anything else. Couldn't be happier as of now, the appliances look and function up to par and we will keep an eye on them for many years.
Excerpt: The freezer drawer will not close properly sometimes and I have frost in the freezer. It seems to be too loose and the top part of the gasket doesn't pull in hard enough to keep there from being a crack along the top????? You sent a serviceman out to look it but still not fixed. He is trying different parts??
Excerpt: The refrigerator has made vibration noises since we first got it I'm January '14, repair people have been out 4 times and can not fix it. I am very disappointed with the refrigerator an service. I bought 5 Electrolux appliances for my new house, the refrigerator has not been repaired yet, the dishwasher has been replaced, the grate on the cook top was broken when the box was opened. In the future, I will never purchase anymore Electrolux appliances.
Excerpt: Our present Electrolux fridge replaces the "same" model we'd bought in 2010. In April of 2013, after constant problems with the ice-maker, Electrolux agreed to replace it. We'd had at least 15 service calls on the ice-maker alone in that time and were more than a little disappointed with it. It seems it was a design problem that Electrolux has, happily, found the way to fix.
Excerpt: Although I like this refrigerator, watch out for the pull out freezer drawer. The insert rack can come loose on one side not allowing the drawer to close and seal properly. The other improvement I'd like to see is flat shelves in the refrigerator. The tilted edges may prevent some spills from going to other areas, but it causes you to lose some storage capacity. Lastly, when ice falls behind the freezer drawer, there is no easy way to get it out.
Excerpt: Freezer has always been a problem. First the basket was warped and the freezer would not seal when it closed. It would always freeze/frost up. Even with the new basket it still will not seal. The door looks crooked but we could never get any help on that. It still does not seal good. The door opens too easy.
Excerpt: Over the years of our marriage, we've had a number and variety of refrigerators. Until we got the Electrolux, my wife's comments have always been about features she wished our refrigerators had. Well, now she has all of the desired features and the high quality. Along with our electric stove, microwave and dishwasher---all Electrolux---we believe we have the best. And they look great in our kitchen.