Excerpt: Never let your warranty lapse. We are on our 4th refrigerator in about as many years. We have had terrible luck with the ice maker, freezer door, compartment drawers, etc. Thank goodness for the warranty. Well worth the cost of the extended warranty also.
Excerpt: I have been plagued with problems with this refrigerator. I purchased mine in 2009 (this refrigerator but different model #). I was told by service personnel from Sears that they reworked the ice maker and now it has a new model number. Fortunately I am under a service agreement with Sears so I have had no out of pocket costs.
Excerpt: The refrigerator looks nice and has interesting bells and whistles. That being said we are on our 4th refrigerator and experiencing problems with the 4th. The primary problems include insufficient cooling, poor quality gaskets on freezer, continually inoperative ice maker, and leaky water dispenser. So, from a looks perspective, its fine, but from a quality and execution perspective, massive fail.
Excerpt: Ice maker in first refridgerator could not be rtepaird. We were given a replacement unit. ice maker in that one has now needed 5 vivists from repair compamny. finally working but now back up ice maker in freezer compatment is not working. always something. probabaly have bought 40 bags of ice since i bought these units.
Excerpt: We purchased SIX Electrolux appliances when we built our new home. We are EXCEEDINGLY DISPLEASED with all of them, but the refrigerator, dishwasher, microwave and stove mostly. We have had 2 full replacements of refrigerators in 3 years and so we are on our 3rd refrigerator, which was recently replaced. We've already had a repairman out twice and it's still doesn't work properly! We currently have a broken Electrolux refrigerator AND microwave.
Excerpt: This is the second replacement and although it is nice having the second ice maker in the bottom drawer, it does not know when to shut off. Everytime I open the drawer, ice spills out the back, gets hung up somewhere in the back of the freezer sometimes preventing the drawer from closing completely causing other issues. We have to manually shut it off, get down on the floor and get a long spoon to sweep the ice out of the bottom to close it. ....
Excerpt: This is the 3rd refrigerator we have had since November 2010 because we have had so many problems with the ice maker. We have had this one for less than 6 months and we just had to call the repair person again for the same problem with the ice maker. With our first 2 refrigerators it didn't make any ice, or the ice melted. With this one, it make too much ice and once the ice compartment is full, it doesn't know to stop making ice.