Worst product and service from Electrolux ever experienced
29 June 2014
Summary: This refrigerator has not worked from the first few days and more went wrong every few days after and a month later it is still not working. In short after many hours on the phone and broken promises from Electrolux it still does not work and is awaiting yet another service call. If you want the details read on if not just avoid the company and especially this product at all costs!
Summary: We liked the refrig. because it fit nicely in our cabinet opening. We ordered it from HcCost via Amazon because of pricing and it was in stock. It was expected to be delivered in up to 5 days. The next day the NYC area (where the warehouse is) had a major snow storm and delayed freight movement. Nature slowed the freight moving through the east coast and mid west due to a series of snow storms. I requested a status up-date after the 5 days through Amazon.
Summary: Fridge arrived with quite a bit of packing. It took a couple hours just to unpack it, mostly removing the film that was on every exterior surface. Once I got it in place, I noticed that the freezer door was out of alignment. But the instructions had a section on straightening things out and everything is working. It is very quiet, but there is a low hum coming from the back when it is working.
Excerpt: I like the space in both the fridge and the freezer. I also appreciate the controls on the door instead of on the top of the fridge frame. Much easier to reach. I love the look of the french doors and the overall size. The only things I don't care for is the noise the ice maker makes and the constant sound of the motor running.
Excerpt: I've had this refrigerator for about 4 months, and have no issues. It's stylish and useful... and it keeps food cold haha. The only thing I would change is the shelf spacing - you cannot put a half-gallon of milk on the shelf (not the door) without tipping it to clear the shelf above, and I have the two shelves at maximum and minimum heights.
Summary: snagged this on a black Friday deal and the wife and I are super impressed with the quality and quiet functionality. It is pretty big for a counter depth and has plenty of space. IMHO, fridge MFGs still do not know how to design bottom freezers for organization but they are all the same and this is comparable to more expensive fridges.
Excerpt: While the Kelly Ripa ads make this product look fabulous, and the initial reviews seemed to be good, there are some real flaws in this model. The shelves and drawers do not come out easily for cleaning. Once something leaked in the fridge and we literally need to disassemble the shelves with a screwdriver to get to the spots that needed cleaning!. We tried to adjust the temperature and the unit went to code 77 and shut off completely.