Summary: I would not recommend this refrigerator to a friend, nor would I ever purchase it again. Here are my main issues with the fridge: - awkward storage space: there is a large piece of the fridge that is right above the top shelf and it is BIG. It takes up a third of the space on the top shelf, making that space almost useless other than putting some yogurt or small items.
Summary: We bought this four years ago and have had the exact same experience others have described. The silver bin compartment tops (in the door) came off within the first month because the plastic holes where they snap in cracked. The ice dispenser is worthless--sending the unfamilar user on a chase to pick up the ice that shot out of it off the new wood floors; this is so embarrasing for company!
Summary: Mine is 5yr & 6mo old and I have replaced the ice maker, water inlet valve and entire door handle (came off in my hand) and now the evaporator coil is bad and the Bosch repair man said to trash it. Bosch was no help at all. Now after spending $2200 5 years ago I am buying a new fridge and it will not be another Bosch.
Summary: The refrigerator fits perfectly into our space and has kept a constant temperature so far. The only problem has been with the ice maker-- the quality of the ice is terrific but it never stops making it. I have to turn off the ice maker when the bin is full or else it piles up and then falls out of the freezer. When it gets low, I simply turn the icemaker back on. Otherwise, for our 2 adult household, it seems to be working great.
Pros: Attractive Design, Easy Access, Energy Efficient, Holds Temperature Well, Quiet, Space For Tall Items