www.testfreaks.com

Reviews, reviews, reviews...

Whirlpool GW397LXUS
6.9 out of 10

Whirlpool GW397LXUS

4.5 Cu. Ft. Capacity AccuBake® Temperature Management System Read more

Great Deal: $1,704.60

Reviews and Problems with Whirlpool GW397LXUS

Showing 1-8 of 8
Overall 6
6.0
Design 8
8.0
Value for money 8
8.0
Features 8
8.0
Ease of use 8
8.0
Overall quality 6
6.0

Just a heads up!

momonly, reviews.lowes.com
28 February 2012
  • Summary: Even though the product picture shows a frosted window it is not and you can see thru the window it is a very clear window..You can also see the screws in the inside holding the back of the door on! Just doesn't look finished!
  • Read full review
Overall 4
4.0

Front Panel stops working

C. davey "Crazy-mix-em-ups", Amazon
29 June 2011
  • Summary: I really wanted to like this stove. It is pretty with clean lines, it is easy to clean and it has a nice bottom storage drawer. But, I have many gripes with it: 1. Front electronic panel has "burned out" twice! 2. The grates are too high above the burners, so it take FOREVER to boil water! 3.
  • Read full review
Overall 4
4.0

Control panel unreliable

pjnola, Amazon
4 May 2011
  • Summary: I have to agree with C. davey. We have had this range for just over 1 year and the keypad has several dead buttons on it. Replacing the part (called a membrane, in case you're googling for it) is about $150 if you do the work yourself. I believe I "killed" the panel just by cleaning it.
  • Read full review
Overall 4
4.0
Design 8
8.0
Value for money 4
4.0
Features 6
6.0
Ease of use 6
6.0
Overall quality 2
2.0

Will not buy high end Whirlpool appliances again!

twishy, reviews.lowes.com
3 May 2011
  • Summary: After having this gas range for 2 years and 10 months the key pad and board are going to have to be replaced at a cost of $440.00. The black enamel on top of the stove is hard to keep clean and easy to scratch with cleaning.
  • Pros: oven problems, beautiful looki
  • Cons: Low quality, oven problems
  • Read full review
Overall 4
4.0

Control panel issues -- bad design

Cuban fan, Amazon
11 February 2011
  • Summary: Much as I LOVE this range, in the 3.5 years I've owned it, the keypad control has broken down twice. The first time it happened (after only 9 months), the repair guy told me that this was a known issue, and that I needed to be extra careful with liquids getting on it, to clean it with a damp cloth...
  • Read full review
Overall 4
4.0

The temp varies dramatically from 30-50 degrees (usually cool unless you've set the temp over 400

Janet, Amazon
12 January 2011
  • Summary: I've had this range just under 4 years. The first time I went to use the self clean feature for the oven it didn't work. Naturally it was just past the warranty period.... Now the front control pad limits what numbers I can select. 1,2,7 are not options.
  • Read full review
Overall 6
6.0

Time will tell if this was a good purchase

J.Paul, Amazon
31 December 2010
  • Summary: I purchased this new on Craig s list and believed I was buying the GW399LXUS. This unit does not have the convection oven. There is a duct on the range top rear that appears to be a fan. There is no switch to turn it on so it may be utilized in the next level model.
  • Read full review
Overall 4
4.0
Design 4
4.0
Value for money 6
6.0
Features 6
6.0
Ease of use 6
6.0
Overall quality 2
2.0

Inferior slide in stove

lorraine gayle, reviews.lowes.com
20 August 2010
  • Summary: I purchased this stove 6-7 years ago. Upon using the oven my husband and I found that the front panel on the range became hot to the touch. So hot that you would get burned. A technician was called out and we were told that there was nothing wrong with it.
  • Read full review