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Samsung-ftq387lwgx.32791334
7.9 out of 10

Samsung FTQ387LWGX

5 Cooktop Elements 20 Minute SteamQuick™ Cleaning 3 Fan Co Read more

Best Price at Amazon

Reviews and Problems with Samsung FTQ387LWGX

Showing 1-10 of 23
Overall 2
2.0

Several reasons not to buy Samsung: FTQ387LWGX 30 Freestanding Electric Range - Stainless Steel

G Randall, Amazon
31 March 2014
  • Summary: Streaks between the glass from a pot boiling over on the cooktop (who hasn't done that?) Difficult to reduce the heat enough for simmering on the burners. I cleaned the stainless steel part of the range with a Good Housekeeping recommended stainless cleaner and the Samsung logo lettering came off. I called customer service and got no help. Also, one of the knobs shot a blue spark.
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Overall 2
2.0

DO NOT BUY

Havahav, Amazon
2 January 2013
  • Summary: The first week the top burner went out. The top scratches easily and the outlines of the burners come off when you clean the top. The worse part is how the oven cuts off when you touch the divider. We've had service several times and have requested a replacement from Samsung. They continue to apologize but so far my oven still cuts off when you touch it. I purchased it from Lowe's and am thinking about going to small claims court for a replacement - not Samsung.
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Overall 10
10

An innovative double oven from Samsung

J. Curley, Amazon
1 November 2012
  • Summary: My Maytag Gemini double oven, which I estimate to be about 6 years old, (a previous owner of the home bought it,) never worked well. When I bought the home 3 years ago, one of the burners didn't work. It also had a gap between the door and the glass, so that drips went down into the inside of the glass rendering it uncleanable. Finally, the ovens stopped heating. I was able to "trick" it into working a few more times but unplugging it, but it finally gave up the ghost.
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Overall 10
10

Great unit

T. Miller "Millhaus", Amazon
22 March 2012
  • Summary: This is a nice range for a fiar price. It has a lot of features, many that we haven't used yet. My wife wanted the double oven with warming drawer. Many of them have two fixed sized ovens. This one has a BIG radiant oven or when using the removable insert, converts it into two smaller converction ovens. It is a really nice feature. By far the warming drawer has been used more than the double ovens.
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Overall 8
8.0

good deal

m, AJ Madison
26 February 2012
  • Summary: appearance of the range is what sold me, then did some research. the oven has so many cool features that i hadn't had. just hate the top for cleaning, you just can't spray and wipe.
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Overall 10
10

I Absolutely LOVE this Range!

T. Jackson, Amazon
8 September 2011
  • Summary: There are not many good reviews on this site for this product so I wanted to add my input, since most people only leave reviews when they are dissatisfied. I have had this Range for about 5 weeks now and I just LOVE IT! I was really afraid of it when I purchased it and first used it because of all the reviews about how hard it is to keep clean and how easily it scratches. I have found that it absolutely shows splatters much more than my old coil range with the white top.
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Overall 2
2.0

Crap stove

D. Robertson "Mail Dude", Amazon
5 September 2011
  • Summary: I hate this stinking stove. We got one eight months ago and it's been nothing but a pathetic peace of crap almost the entire time. It worked great ONCE, now the oven keeps shutting itself either off, or drops the temperature back to 300F It takes almost an hour to come to 450F for bread baking, and as soon as you open the door it drops to 300F.
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Overall 10
10

No problems so far

rebuildman, AJ Madison
2 June 2011
  • Summary: Was a little worried about buying from a store 3000 miles away but had no problems with shipping or delivery. Got a good price on a nice product that so far hasn't given us any problems.
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Overall 2
2.0

Worst Product ever !!!

Suresh Doraiswamy, Amazon
1 April 2011
  • Summary: Got this appliance 15 months ago. True to its word - it's all about the look and not about the function. This product has been deemed a fire hazard by the technician after we called him to take a look at why some of the burners were not working. The burners were indeed burnt out. Stay away !!!
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Overall 2
2.0
Design 10
10
Value for money 2
2.0
Features 2
2.0
Ease of use 10
10
Overall quality 2
2.0

User Review

ghosty, reviews.lowes.com
5 February 2011
  • Summary: we bought stove,microwave,refrigeratorand dishwasher.the stove didn't get up to temp,micro made a noise,had to have a new turntable,the drawer in the fridge didn't get up to temp,thr dishwasher wont turn on,you have to get under the sink unplug it,plug it in then it will start. I WOULD NOT RECOMEND ANY OF SAMSUNG PRODUCTS.
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