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Samsung FTQ353IWUX
7.0 out of 10

Samsung FTQ353IWUX

Cook food evenly and get great results with the SAMSUNG 3-fan co Read more

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Reviews and Problems with Samsung FTQ353IWUX

Showing 1-10 of 66
Overall 2
2.0

FIRE HAZARD - BEWARE - DO NOT BUY THIS PRODUCT!

ENVYGRL8, Amazon
6 September 2014
  • Summary: I wish I could give this stove no stars....I, like the other 3 reviews left here, had the same thing happen. I preheated the oven to cook a frozen pizza....nothing was in the oven and nothing on top. I went into the kitchen to get a glass of ice water and heard a loud pop...
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Overall 2
2.0

Beware.

Momma Bird, Amazon
20 July 2014
  • Summary: Definitely horrible. Replaced a stove that had lasted 16 years with this mess. Have owned the Samsung for 18 months and now the oven has gotten the SE error code. Tried all the self fixes to no avail.
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Overall 2
2.0

This oven sucks - The stove works fine but after only cooking ...

april prince, Amazon
29 June 2014
  • Summary: This oven sucks - The stove works fine but after only cooking in it maybe once a month, it wont even get higher than 150 degrees. We also bought a Samsung microwave, and we are on our second one. After 2 weeks, the display wouldn't light up.
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Overall 2
2.0

fire hazzard-do not buy

Mary G. Taylor, Amazon
12 June 2014
  • Summary: Purchased this oven and loved it until the control panel caught fire while making cookies. Lucky we were in the kitchen and with the help of a fire extinguisher put out the fire. Scarey time!
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Overall 2
2.0

Safety hazard. Stay away.

bv@amzn, Amazon
29 January 2014
  • Summary: It started a fire. Flames were shooting from the control board. It we weren't in the kitchen when that happened... Probably a common occurrence, because Samsung was not impressed when I contacted them. "Not a big deal" was the tone of their representatives. I'm out of warranty and out of luck.
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Overall 2
2.0

Same problem as everyone else here

LK, Amazon
29 December 2013
  • Summary: Even though this is not something we purchased on Amazon I want to share it to hopefully save you and Amazon some grief. We purchased our new Samsung stove (FTQ353IWUX) from Lowe's in 2009 or 2010 to replace a twenty year old GE coil top range which was reliable but getting shabby.
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Overall 4
4.0

After 2 months stainless started to rust

Jax_FL, Amazon
21 December 2013
  • Summary: Stay away from this stove/oven and Samsung for that matter. Their no-customer service told us it's not their problem when after 2 months the stainless started to rust. Hey Samsung, stainless is not suppose to rust at all. Also, the stainless will scratch if you so much as look at it the wrong way .
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Overall 2
2.0

Beautiful design, cheaply made... so many troubles in so little time.

Amazon Customer, Amazon
17 December 2013
  • Summary: Something is wrong with this model. I purchased my first range less than 2 weeks ago and within 2 days of using it, one of the front burners went out completely. Arranged for a service repairman to fix it, but he said he had to order a part and it would take several weeks (for it to ship from China...
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Overall 6
6.0

Interior cavity Rust

Julie O'Dell, Amazon
5 December 2013
  • Summary: Purchased this range in May of 2012, Loved cooking on but after steam cleaning and wiping out found a bubble what seemed to be a rust area, Contacting Samsung they sent a repair man and he stated cant be fixed. Samsung stated out of warranty I understand that.
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Overall 2
2.0

Suggestions & a complaint

WI reviewer, Amazon
7 October 2013
  • Summary: Just a word of advice for those of you that are considering any brand of smoothtop ranges. Do not use ceramic-clad (on the outside, not the inside) pots or pans. The ceramic can fuse to the glass cooktop. Most brands warn of this in their instructions, but there may be some that do not.
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