Beautiful design, cheaply made... so many troubles in so little time.
Amazon Customer, Amazon
17 December 2013
Summary: Something is wrong with this model. I purchased my first range less than 2 weeks ago and within 2 days of using it, one of the front burners went out completely. Arranged for a service repairman to fix it, but he said he had to order a part and it would take several weeks (for it to ship from China I am sure) to get it and they would have to make another appointment to come out. I just called the store I had purchased it from and asked for an exchange.
Summary: Purchased this range in May of 2012, Loved cooking on but after steam cleaning and wiping out found a bubble what seemed to be a rust area, Contacting Samsung they sent a repair man and he stated cant be fixed. Samsung stated out of warranty I understand that. There apology not working, This to me would be a defect on the interior coating which should be covered. There explanation was it is cosmetic and will not cover.
Summary: Just a word of advice for those of you that are considering any brand of smoothtop ranges. Do not use ceramic-clad (on the outside, not the inside) pots or pans. The ceramic can fuse to the glass cooktop. Most brands warn of this in their instructions, but there may be some that do not. Also, as with any stove, make sure that the pots & pans are perfectly flat. Warped pans do not heat evenly, and if they spin easily on the cooktop, throw them out.
Summary: I hate this range! It is almost impossible to cook on the burners, they are either too hot or not hot enough, and they don't hold a steady temperature, but keep heating up and turning red, then losing the heat, then heating up again. The cooktop which is supposed to be easy clean has stains and scratches in the glass, and this range is only 4 months old. The directions for the delayed baking option are complex.
Summary: Do not buy this range... We only had this stove( ftq3531wux) for 2 years when the oven just stopped working( the day before Christmas Eve 2012). Had error code SE which the repair center said meant the touch pad( that controls all functions of this range except burners which are knobs) was bad, they ordered the part, installed it and still no oven, warming drawer, timer... Nothing!! They then said it was the entire main control board, ordered the part ...