Excerpt: I am so disappointed with this range. I have had multiple issues with temperature calibration, oven floor pitting and now the oven wont even light. The unit is only 8 months old, and since I am recently I like to bake bread, cake etc.
Excerpt: We have had it replaced once already because oven never seem to get to the correct temp. Took forever to pre-heat. Self cleaning function did not clean. We are experiencing the same thing with the replacement and have been in contact with the retailer and they have contacted KitchenAid.
Excerpt: I purchased this item because I was looking for a double oven, I have heard good things about the KitchenAid brand and because it matched the KitchenAid dishwasher that I purchased a year ago.
Summary: This is a great product in theory, but the customer service from KitchenAid is so bad I would strongly recommend looking at a different brand. My top oven does not heat evenly on the left and right side. When I put in a pan of bacon, half of it is over crispy and the other half is very slimy.
Excerpt: About once every couple of weeks I will be baking and the oven will turn off and give a letter on the screen. They have replaced the screen, the module and have put a magnet of the electrical wiring. Still giving a letter and turning off.
Summary: Top broiler won't stay lit. Goes off after a pan is placed into the oven. Seems like it senses overheating. Called Kitchenaid and they wouldn't help. They just wanted to sell me a service contract. After 18 months the top oven died completely. Called for service and they replaced and ignitor.
Summary: This was installed by Lowe's. First: while the stovetop worked I was not impressed with either the center burner or the power burner. The center flame was too small to ever get the grill plate to char anything and the features say the power burner is supposed to boil water faster--while the flame is...
Summary: The "stainless steel" finish isn't really stainless steel. It is so delicate it is scratched by a fingernail or even a paper towel. Right now, I have some tomato sauce on mine that may never come off without scratching and it is a new range.
Excerpt: I think the double oven feature is great. I love the Cobalt Blue interior. But not worth giving up 8 inches of cooking space on top.I have had nothing but problems with this range for these 4 months I have owned it.
Pros: Attractive Design
Cons: HORRIBLE Design, Imprecise Temp Control, Small Cook Top Area