Summary: After reading this review board I feel lucky that I've gotten 4 years out of the Electrolux EW30EF65GS without much problem. Now to start with, I did have the motherboard fail after 3 months. Since I bought it from a local dealer and not online or a big box, I was able to get friendly, timely service with a replacement. Since then I have had no electronic problems. Being such an expensive item, I did buy the extended warranty although I usually never do that.
Summary: We have had this range for seven years. During that time I have loved using the range. I love the features on the range. The oven racks simply glide out, it is a delight. Now for the 1 star rating. Six years ago we were foolhardy enough to try the self-clean feature. It locked up, gave a F20 error and the cooktop controls were fried. After much effort and the wrong parts sent to us we finally received the right part.
Summary: Don't buy it we bought a Electrolux Model EW30EF65GS and after 2 years it is getting thrown away. E15 Code is common and a nightmare if it is out of warranty it can cost up to $2500 to get fixed. We will never buy an Electrolux again. Do research on Code E15 and see for yourself. Customer Service is horrible.
Summary: We purchased this range about five years ago along with an extended warranty which we've needed to use a couple of times to have bad circuit boards replaced (it's true that repairs require two service visits - a major inconvenience when one has to take off work to get a repair done). I love its features, specifically the ability to change element sizes on the cooktop, and the many options for oven use...
Summary: My parents have bought this range expecting great results and a future of great cooking on the holidays and special occasions. What they got instead was a seriously ill conceived contraption. One that can't handle a families used to home cooking. Of all days, the first incident was 5 months after purchase on Thanksgiving. All was well, then the range went completely out. Nothing worked on it and they ended up having to rush out a counter top cooker.
Summary: We have left Electrolux voice mail messages, even made contact through Facebook. Two days later still no call back. These are the actually messages to Electrolux. Their Facebook response was: Hi Randy, we're sorry to hear about the difficulties that you are having with your product. We ask that you please email email@example.com with your full name in the subject line, purchase date and product serial number so that we can have our customer service team look into...
Summary: I purchased the gas version of this range (EW30GF65WA)from Best Buy and unfortunately paid almost 3 times what other comparable ranges cost believing I was getting a superior quality product. My control board is probably getting ready to die because little blue segments that should not be lit up on the control panel are on permanently and when they should be on, as with a clock, timer or temperature number, they are off, sometimes making the numbers difficult to read.
Summary: "Awesome range. Definitely top of the line. All smooth surfaces with no knobs sticking out which makes cleaning very easy. The burners heat quickly. The convection oven is amazing. This addition to our kitchen was a great improvement. We love it.
Pros: Smooth surfaces. Looks great. A lot of features. Covection oven works great.
Summary: Bought this range as a left over at Lowe's so I got a good price on it. I got it back in January of 2011 and it didn't work when I got it home. Since it was discounted at Lowe's I couldn't take it back to them. I called electrolux about this issue. They sent a tech out to look at it (1 day vacation). The tech said it was a bad control board on a brand new unit. The control board had to be ordered. They came back 2 weeks later (2nd day of vacation).
Summary: If one drop of liquid from cooking....like water droplets from a boiling pot happens to "splash" on the keypad....it will immediately short out and give a F-11 code on the keypad. The only way to continue cooking is to shut off the breaker, and after about 10 seconds, turn on the breaker again. It will work until another splash gets on the keypad area. My contact with Electrolux stated this is very normal.