Summary: My husband has had this for a few years now and it has been unreliable and a huge frustration. The company does not stand behind their product. We wasted money on the device and the yearly subscription fees. Do not waste your money... find another brand.
Summary: I have had an SG5 for 2 years. I think over that period of time I have spent approximately 24 hours trying to sync it. They require software updates to sync, and each update causes the SG5 courses to be wiped out.
Summary: I bought this unit SG5 a year ago and have really enjoyed using it, especially when not near a yardage marker it certainly helps to speed up play...One big CAVEAT to potential buyers that was not clear when I bought it, it is the same as a cell phone, without an annual service plan it is a useless...
Summary: The SG5 worked well for a time, but when it failed, so did their customer service department. The customer service system is cumbersome, non-responsive and gives bad advice, I guess, just to get you off the line.
Summary: Given my experiences with SkyGolf, I can never recommend SkyGolf/SkyCaddie to anyone. SkyGolf's customer "service" is among the worst I have ever encountered. Its agents are unskilled in handling non-technical issues (the only type about which I have contacted SkyGolf).
Summary: I bought a Sky Caddy three years ago. When I opened the box I couldn't get it to turn on. After speaking to their tech people they gave me a return number and told me to send it back and they'd mail me a new one in return. After 10 days I called because I hadn't received the replacement.
Summary: I was very surprised by the build quality of this unit. Not very good at all. I bought this unit for my Dad for Christmas while I bought myself the Garmin. I suspect I may need to return this unit (If that's even possible) and get him something else.
Summary: I was one of their early adopters (way before USGA and R&A made them legal) and had their original SkyCaddie. Back then, it was a technological breakthrough and I benefitted (and my buddies) on the course. And last year I started my quest to find the latest golf GPS.
Summary: Device worked well the first season. Then skygolf changed their connection software and my device no longer works. The only fix is to send it in for repair at between 35-100 dollars. They are trying to tell me that my USB connector has gone bad.