Decent product but poor customer service when purchased from Overstock Closeouts
W. Heasley "dabbler", Amazon
23 March 2014
Summary: Dented in shipping, fortunately the dented part was hidden by cabinets. Not high quality stainless as magnet will stick to it. Very quite and the lighting is very nice, just wish it was LED. Much larger surface area for vents than most. Installation requires you to take several pieces out, so a little bothersome, but overall, very nice looking. Range hoods in general seem way more expensive than what comes in the package, or what the components are made of.
Summary: We installed this above a 36" 5-burner gas stove. When we have a couple burners on, and no fan, the fan automatically turns on to vent excess heat. When we have the fan on low, and there's too much heat, it turns itself on higher until it's cooled down, then it goes back to the original setting. Very nice. The lights are very bright, and they put out quite a bit of heat all by themselves.
Summary: Finished edges have cheap appearance. Display & controls should be larger. Does not come with line cord and wire clamp. As received, blower wheel (soft plastic) was badly warped and out of balance. Hood viberated like a car tire badly out of balance. However, tech support was very responsive and placed an order for a replacement wheel with no hassle. Quad lighting and low noise level were primary reasons for selecting this product.
Summary: I told my husband I wanted a new range hood for my birthday. He thought I was kidding. I hated my noisy old hood. So he didn't just go out and get a replacement. He got the BEST! This is a smart hood that turns itself to a higher speed if it senses the need. Three light levels and three fan levels meet whatever need you may have. Tons of other features too.
Summary: I read reviews on this product for exhaust capability and noise. I am quite pleased with both - can't even hear the fan on the low setting. After installation, I was surprised to learn of the lighting features, the clock, and the best feature of all, automatically turning on when sensing a certain level of smoke. I am also quite satisfied with the Amazon and Fed Ex service.