I can say that this unit disappoints more than it excites
David O, Apple Store
6 April 2014
Summary: I have had Elgato EyeTV HD for a year now an I can say that this unit disappoints more than it excites especially at its $200 price point. In short I would not recommend this unit. A few things that bug me about this unit, the driver doesn’t play well as my iMac comes out of sleep/hibernation, and randomly the unit will stop working requiring a reseat of the USB plug on my iMac.
Excerpt: I use the EyeTV to record sporting events to my Mac for personal storage as well as video editing and highlight compilations and let me just say, it's the PERFECT product for what I do. Being able to schedule recordings and convert the DVR recordings to files on my computer is all I've ever wanted out of a DVR device!
Pros: Easy setup, Easy To Set Up, Easy To Use, High Capacity, Low-profile Design, Sleek Design, User Friendliness, Versatility, Video Quality
Summary: Easy set up on the 27 inch IMac, Elgato software is top rate, simple and easy to use. Can't speak for Dish Network equipment but with a new Direct TV install it does attach to the Genie with component cables. On the mini client the outputs are hdmi and mini din 10 pin a/v, the Elgato inputs are component and mini din 10 pin a/v, so you are limited to 720 dpi [all the a/v connection supports] unless you get a hdmi to component adaptor or ask your Direct TV installer for...
Summary: My family and I were looking for a device to record the news and we were told about this device from an Apple Store employee. This is the best recording device out on the market. It is easy to use and the picture quality is HD.
Summary: One regret is not buying it sooner so I could see many of the old 8mm tapes of my kids as babies. I had been looking for something like this for a few years. My only complaint is not having more info on setting up from a Sony Camcorder to a mac. I plugged in the yellow and red cord ignored the white cord to the camcorder to the unit and then to my iMac hit record and then hit play on the video camcorder and it worked flawlessly.
Summary: I use Comcast/Xfinity and everything worked great, easy to setup, and watching live TV or recorded shows on my iPad was so easy and quality and sound - no problems. Great support from the vendor via email and phone. The only problem I had was Elgato does not yet list the Cisco RNG150N cable box as a set top box so I had to teach it using the remote from comcast.
Summary: I should have quit while I was ahead. I started with an EyeTV Hybrid but wanted HD from my satellite box so I traded that in for the EyeTV HD. Started out with me trying to record some VHS videos to a Macbook Pro. The audio kept cutting out. Then I tried watching TV on the iMac. The video would freeze and when it would finally come back there would be no audio. The only way to get it back was to disconnect the device or restart the software.
Summary: The only bad purchase from the apple store. The system constantly freezes on my iMac and help from the company has been cryptic at best and nonexistent . Apple should not sell this system at their store.
Summary: I agree with the others on here that had the same problem, this Locks up or Freezes my iMac all the time. I have to Hard reboot my iMac to get it back going. I have used other Eye TV products before and never had the problem, but this one is terrible. I will be returning it! Please do something about this Eye TV.