Summary: I owned the 8350 projector for 12 months before it systematically malfunctioned. Living in Bermuda, I had to ship it to a Canadian service centre that quoted me more to repair it than the initial product cost. Apparently the main board needed to be replaced; a ever common problem according to the service representative.
Auto iris failure, early bulb burnout. I don't recommend.
R Daneel "yike", Amazon
16 September 2013
Summary: Lots of 1-star and 2-star reviewers say the same thing. Complaints about early bulb burnout, complaints about auto iris feature death which renders the projector useless. Mine died after two years. I know people will say "what is the problem warranty is only 2 years!" but I expect a $1400 projector that I use sparingly to last more than 24 months. I just cannot recommend this to others.
Excerpt: The Epson powerlite home cinema projects a great image in a size that makes you feel the movies are within your home. The down side is that it burns through lamp up to 3x the predicted rate and they are costly to replace. Additionally, there are mechanical problems with the image system, and if you are in warranty they only replace with a refurbished unit without extended warranties. If out of warranty, you have to buy a new one.
Lamp burned out after 240 hours - supposed to last 4,000 hours
8 October 2012
Summary: EDIT: Epson finally got back to me and agreed to send me a replacement lamp at no charge. After several hours on the phone and back and forth via email. Lamp is supposed to last 4,000 hours. It burned out after 120 days. I used it about 2 hours per day, which is approximately 240 hours. Even if I had left it on all day every day (which I did not) it would have only been 2,880 hours.
Summary: Purchased 6/2011 and initially could not be happier with it. Within about 2 months green blobs started appearing in dark areas. Epson told me I wasn't cleaning the air filter properly, even though I cleaned it on the schedule indicated in the manual. Got another one -and this time about 1/3 of the screen was greenish hued vs the rest. Got another unit -has bulb burned out on this one at 500 hrs.
Summary: As a lot of the other reviewers have mentioned, the product is faulty. I, like so many other people, received the "auto iris" error after only a few uses. To get it working again, I had to stand on my couch and turn it off, then wait for a few minutes, then turn it back on. At first, it only happened once out of every 10 times I turned it on. Then gradually it got up to about 1 out of every 4 times it was turned on.
Summary: This unit when working is not a bad unit. However, I have received this Auto Iris error 2 times in less than 2 months. There is no fix that an individual can apply; it requires being sent back to the manufacturer. This process is cumbersome as they want to charge you for a brand new unit, and then will refund you once they receive the old unit back. Or you can send your defective unit back and they will over-night another unit to you.
Summary: Picture quality is excellent, fan noise is minimal, Optics for off-center projection are great BUT On the second day out of the box, my *first* unit displayed "Auto-Iris error, contact Epson support" and would not otherwise operate. Epson was quick, courteous, and efficient in sending a replacement. The *second* unit displayed the SAME "Auto Iris" error the first power-on. After one round of power-cycling, the replacement works fine and the error has not returned.
Summary: The projector worked great and the picture quality is also greaat and no complains there. my issues with this product. the horizonal lens shift is not working. the picture is not moving horizontally but it is moving diagonally up or down instead of moving horizontally left ot right. this is bad. also there is a green spot on the screen (to the right bottom side) when the screen is black or when playing dark scenes. the spot is coming from the lens.