Loud, slow, expensive to operate, fragile, and poorly supported
Robert J. Kelly, Amazon
22 October 2013
Summary: Mine is two years old, and has seen light to moderate use over that time. It's breathtaking how expensive the solid ink is (and it goes fast)!. My 8560 recently broke - it started jamming and making all kins of noise. A local repair person couldn't fix it. Since we don't have a service agreement, it's *very* expensive to have a Xerox-dispatched person even look at it (US$399 for the first half-hour, lol).
Summary: The Xerox Phaser 8560 MFP does it all: prints (bw & color), faxes, and scans (pdf, jpg, tiff, png). I had purchase this via Xerox's contract-to-own program which they supply all the inks, maintenance kit, and complimentary repair routine maintenance. This nice service was only within the contract, and man afterwards you kinda wished you never even thought of owning this printer. The cost of ink is extremely expensive... even after market ones.
Summary: I've had the Xerox Phaser 8560DN for a few years now and it is a good printer, but my main problem with it is how much Xerox charges for the ink. Blocks of ink sell in sets of 3 blocks per box, for $125. You need 4 colors for a complete refill and that means $500 to refill the ink. Now a toner cartridge for a laser printer is made up of a plastic case, control chips, photosensitive drum and toner reservoir and that typically runs for about the same, $125 per color.
DON'T BUY THIS PRINTER OR ANY XEROX SOLID INK PRINTER!
For Reviews "TheStr8Up", Amazon
10 August 2013
Summary: I bought two of these printers and wish I'd never bought one! First of all, one of the printers no longer works and has found its way to the nearest dump! It died as soon as the warranty ran out. These printers also turn on all through the day and night. If you have one of them already, make sure you let it stay on for at least the 15 minute minimum that you can set the printer to go into standby because "I think" this may be the reason the other printer is still...
Summary: Since I've already had several solid ink printers, I knew what to expect. This unit delivers excellent colors at reasonable speed. Don't expect it to be as quiet or as past as a laser printer. Solid ink is cheaper and more environmentally friendly than laser cartridges and quite easy to load.
Great printer, learn about it first... & other inks ok.
California Cycleworks "Ca Cycleworks", Amazon
28 May 2013
Summary: I actually like this printer; it's the first one that I didn't simply throw away when something went wrong. CONS: - The maintenance tray might never be properly released as delivered from the factory. There is a cam which holds it in place. If you force the tray's removal, it will come out with a bang as it breaks that cam. With the cam broken, there will be multiple "maintenance kit missing" errors & having the cam replaced fixed it. The repair was around $100.
Summary: After 2 years of use, it started giving a "system error". We have to reset it every time. When I finally tried to call Xerox, they said it's about $300 to send a technician and $563 to replace the scanner assembly. My husband did some research and said it's some kind of broken sensor. It's otherwise working fine just a pain in the you know where. I remember we paid about $1000 for this thing but this is unfortunate.
Summary: This printer worked fine for the first 6 to 9 months. Then we had to make a service call to clear the jets and remove lines in the printouts. About a year later the same problem and it seems every few months another jet gets clogged. It is time to call again so here I am writing the review. There is Jet substitution option but it is buggy. You turn it on for Jet 72 then when you turn it on for jet 41 there is a chance it will turn 72 back on.
Summary: Everything was great on this purchase with the expection of the printer not being cleared before it arrived. I had to pay a Xerox technition to come and use his laptop to reprogram the printer. It had lost some of the intitial settings from the factory. I assumed this refurbed unit would be set to factory defaults. On top of the purchase price I had to pay $125.00 to get this machine up and running. I could have bought a brand new unit for less.