Ptech is the worst seller I have encountered in Amazon
21 January 2005
Summary: I have ordered an used Xerox Phaser 7300/DN Network Color Laser Printer with Duplexer from PTechTrader on May 3, 2013. When I received it and unpacked, I found a broken/cracked printer with black toner all over the printer. PTech Trader packaged badly. They just wrapped a very heavy (shipping weight of 173 lbs) with bubble wraps, 1/2" flimsy Styrofoams, and popcorns. No rigid thick styrofoam corners or any other good packing materials.
Summary: The positives for this printer: Multiple prints are lightning-fast. Black and white text prints or line drawings are beautiful. The negatives: -Noisy, and heating element is smelly. -Frequent long, slow warmup periods. -Terrible color-management & color matching. -Terrible software settings frequently overridden by panel default settings. -Awful color image resolution for photos even at highest settings w/ Xerox supplied papers. -Terrible customer service.
Summary: Never in my life have I ever experienced a printer such as this, but then maybe I haven't been around enough printers. This thing couldn't print "Hello World" without it skipping, jamming, smearing, not fusing, hesitating, whathaveyou. Granted, when this printer does work, it does give out excellent color but this is roughly 10% of the time. The rest of the 90% is trying to get the printer to actually print something.