Summary: From day one this printer randomly restarts itself several times a day and it has never let us log out of the admin control panel--a pretty serious security issue in a large office environment. Print quality is marred with visible yellow spots.
Pros: This printer prints exceptionally fast on standard mode. Excellent for workgroups who have the lifetime warranty plan with Xerox and don't mind frequent servicing. Capable of outputting lots of documents quickly.
Cons: Expect hardware issues and yellow dot patterns on every printout. From day one, the printer has randomly crashed with a "Printer is shutting down" notice and then it restarts itself. Once logged in as Admin it occasionally will not let you log back out, it gets permanently stuck logged in--major ...
Summary: I have 4 of these printers and all are extremely unreliable. At least twice a day, each printer freezes with an error about an "Engine Fan Failure". A power cycle gets it running again for a few hours. Xerox has worked on each machine multiple times and nothing has ever corrected the problem.
How many imaging units can go out in a single year???
30 September 2013
Summary: I work for a municipality and purchased this unit for our court in November of 2012. By May of 2013 the original unit had gone through three yellow imaging units (repaired by Xerox each time under warranty). When it went out for the third time, we asked Xerox for a replacement.
Summary: This printer frequently jams in tray one. Ink deposits into paper tray. Earlier versions (6200, 6360) offered easier use, more options and better quality color. So disappointed that our school won't order a Xerox printer again.
Excerpt: This printer frequently jams in tray one. Ink deposits into paper tray. Earlier versions (6200, 6360) offered easier use, more options and better quality color. So disappointed that our school won't order a Xerox printer again.