Summary: I have 4 of these printers and all are extremely unreliable. At least twice a day, each printer freezes with an error about an "Engine Fan Failure". A power cycle gets it running again for a few hours. Xerox has worked on each machine multiple times and nothing has ever corrected the problem.
How many imaging units can go out in a single year???
30 September 2013
Summary: I work for a municipality and purchased this unit for our court in November of 2012. By May of 2013 the original unit had gone through three yellow imaging units (repaired by Xerox each time under warranty). When it went out for the third time, we asked Xerox for a replacement. They sent us a refurb and now four months later, the yellow imaging unit has gone out again.
Summary: This printer frequently jams in tray one. Ink deposits into paper tray. Earlier versions (6200, 6360) offered easier use, more options and better quality color. So disappointed that our school won't order a Xerox printer again.