Summary: From day one this printer randomly restarts itself several times a day and it has never let us log out of the admin control panel--a pretty serious security issue in a large office environment. Print quality is marred with visible yellow spots. If you want to be able to print on a regular basis or impress your clients or customers there are much better printers out there.
Summary: Expect lots of issues and yellow dot patterns on every printout. From day one, the printer has randomly crashed with a "Printer is shutting down" notice and then it restarts itself. Once logged in as Admin it occasionally will not let you log back out, it gets permanently stuck logged in--major security issue here. Only solution offered is to power cycle the printer and wait 1-2 minutes for it to start up again.
Summary: I have 4 of these printers and all are extremely unreliable. At least twice a day, each printer freezes with an error about an "Engine Fan Failure". A power cycle gets it running again for a few hours. Xerox has worked on each machine multiple times and nothing has ever corrected the problem.
How many imaging units can go out in a single year???
30 September 2013
Summary: I work for a municipality and purchased this unit for our court in November of 2012. By May of 2013 the original unit had gone through three yellow imaging units (repaired by Xerox each time under warranty). When it went out for the third time, we asked Xerox for a replacement. They sent us a refurb and now four months later, the yellow imaging unit has gone out again.
With some restrictions, this product is good enough, but I had problems from the beginning.
21 May 2013
Excerpt: I have some problems with this printer 1. Additional tray was broken, but Xerox changed it very fast 2. Images came out blurry after one month of using and I had to call technician to fix it. Xerox response was fast and efficient. Then everything went good. 3. Control panel is a little complicated for regular user. 4.
Summary: This printer frequently jams in tray one. Ink deposits into paper tray. Earlier versions (6200, 6360) offered easier use, more options and better quality color. So disappointed that our school won't order a Xerox printer again.
Excerpt: This printer frequently jams in tray one. Ink deposits into paper tray. Earlier versions (6200, 6360) offered easier use, more options and better quality color. So disappointed that our school won't order a Xerox printer again.