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Xerox Phaser 6600
8.5 out of 10

Xerox Phaser 6600

Best Price at Amazon

Reviews and Problems with Xerox Phaser 6600

Showing 1-10 of 16
Overall 2
2.0

DMV has better customer service than Xerox.

Michael C., Amazon
12 August 2014
  • Summary: The employees on the help line are generally unhelpful and unwilling to try and solve your problem beyond minor troubleshooting suggestions generated from a database. Xerox will also blame print issues on your computer rather than their own hardware - it must be your software!
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Overall 2
2.0

Not for network use

Venron, Xerox
14 March 2014
  • Summary: We have quite a few Phaser 6280 printers where I work, and they are great printers. Unfortunately, they were replaced with the 6600, which is slower than some 20 year old printers we still have.
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Overall 2
2.0

Horrible support

Terri C., Newegg
18 November 2013
  • Summary: WE ARE NOT HAPPY!
  • Pros: Great machine - when it works
  • Cons: We used this machine for 6 weeks when it began constantly indicating a paper jam, although there was not a paper jam. Tried everything we could find on the support site, no success. Called support, they talked us through several things then they sent repair person with a part. No success. The rep...
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Overall 2
2.0

Run, don't walk away from this unit. "It's normal for it to crumple envelopes"...,

Matthew W., Newegg
18 October 2013
  • Summary: Even though I purchased this at Costco I felt obligated to post a review to prevent anyone from making the same mistake I did in purchasing this unit. I really REALLY wanted this unit to work because of the high quality output and what appears to be a very functional design in features.
  • Pros: Nice visually appealing output quality, fast printing
  • Cons: It likes to eat your envelopes (although customer service says thats normal for the unit)
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Overall 2
2.0

Big disappointment - wrinkled envelopes and poor color

Laura Von Solos, Amazon
29 September 2013
  • Summary: This printer was a big disappointment. While it is fast and the print quality is good, I had two big issues. The first is that business envelopes come out seriously wrinkled on one end. Large, squarer envelopes (professional Thanksgiving cards) came out with the printing completely skewed.
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Overall 2
2.0

We eventually got to the point where we were praying for them to die so we could purchase a better model.

Kevin A. Barton, Amazon
29 September 2013
  • Summary: Continued problems with these units. Purchased over a dozen, we've experienced ghosting and toner leakage in the installer area in a clear majority. Several units eventually became inoperable due to a paper jam that does not exist, leading our technicians to believe that the sensor is faulty.
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Overall 2
2.0

Nothing but issues

Green Grower, Amazon
28 September 2013
  • Summary: Have a Phase 6200 but this one is just painful to own. After about 3 months service had to come out 3 times to repair then they just gave up with trying to fix it and had a recondition printer sent to me.
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Overall 2
2.0

Big disappointment - turned out to be unusable for me

Laura Von Solos, Amazon
28 September 2013
  • Summary: This printer was a big disappointment. While it is fast and the print quality is good, I had two big issues. The first is that business envelopes come out seriously wrinkled on one end. Large, squarer envelopes (professional Thanksgiving cards) came out with the printing completely skewed.
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Overall 2
2.0

Defective, poorly designed product

Amazon Customer, Amazon
16 August 2013
  • Summary: Received printer approximately three months ago. It took trying three different drivers and twenty minutes on the phone with a representative to install the printer so that it actually worked with my computer.
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Overall 2
2.0

Picture on Office Depot site is misleading

Lisay , Office Depot
24 July 2013
  • Summary: We purchased this printer online for our company thinking that we were getting a printer with three trays. However, when we received the printer, it only had the bypass tray and the one paper tray. When I called to inquire where the other tray was, they said that tray had to be purchased separately.
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