Summary: I purchased this printer to replace a Lexmark printer. The Xerox Phaser was dead on arrival. The print quality was horrible and something was broken inside. This printer was also very loud. Just like in other reviews Xerox is more than happy to send out someone to look at it.
Summary: This printer printed better than any I've owned for about the first half of the original black toner cartridge (8 days), then parts had to be replaced (transfer roller). Worked great for another 21 days (had used about half of a 2nd black toner cartridge (after market - non Xerox toner).
Summary: We operate a small consulting services firm and do a lot of color printing rather than copying of materials. We buy 1-2 new color printers per year. We have owned Lexmark, HP, the Old Textronics (which was bought by Xerox, and now a Xerox Phaser 6360.