Summary: I purchased this machine in August 2010 after the vendor raved on about how it was the best replacement for the old HP5500 we were upgrading from. It printed lovely images, when it was printing. The magenta toner leaked all over the inside of the machine and no-one could fix it, so we received a replacement from Xerox after complaining for 6 months. I cannot put value on lost productivity and time spent hunting down the claim. The new Xerox 7500dn arrived August 2012.
Summary: I bought this printer less than 2 years ago and I'm already having to look for its replacement. Worked pretty well for about a year, then it seemed with each cartridge I replaced came a new problem. Everything printed very yellow for a while, three lines from the cartridge (mainly magenta) showed up across every single page. Now it seems that the fuser is shot, because ink (mostly black) won't even stick to the page anymore.
Summary: We purchased this printer less than a year ago. At the time we used Windows Vista. We changed computers and now have Windows 7. The computer cannot find the printer. When we reinstall the driver it can print a test page, but then will not print anything after that. Countless hours have been wasted on this problem to fix a printer that was not cheap to begin with.
Summary: I needed a good quality color printer to handle medium sized print jobs. I though Xerox would be a good professional brand. I selected this model based on the published specs. That was June 29, 2010. Upon arrival the printer would not print red. Customer service sent a new cartridge. No change. The tech came out and couldn't fix it. He and the engineer decided to replace the printer. THREE WEEKS LATER I received the new printer.