Summary: Heavy, delivered on a skid, then didn't work. Got a persistent error about a toner cartridge that was impossible to eliminate. Documentation was superficial, not helpful at all, no telephone number to call therefore no alternative but to pack the thing up and return it. Too bad for Amazon and a lot of effort on our part.
Summary: It is difficult to adjust the color, I have to do it mostly in the printing program and then if I print the same page 6 times I will get different color intensities for each print. I had a Techtronic phaser before and it was very easy to use. I had to replace it when they stopped making parts for it. Now I have this printer and I have been unsatisfied with it from the beginning, phone calls for support have not helped. I would never buy another Xerox printer.
Summary: I ordered the 6180DN, but when the 6180N (no duplexing) arrived three days late (next day shipping? forget it!), I decided to try it out anyway. The set-up video did not work on my new iMac. The written instructions, however, were fine. But when it came time to print, it didn't. I called Xerox, and they said the USB connection was probably defective. They gave me a case number and a phone number to call for support.