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Xerox-phaser-6180.33516432
7.0 out of 10

Xerox Phaser 6180

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Reviews and Problems with Xerox Phaser 6180

Showing 1-6 of 6
Overall 2
2.0

Disappointing!

Just Me "Just Me", Amazon
28 September 2009
  • Summary: Heavy, delivered on a skid, then didn't work. Got a persistent error about a toner cartridge that was impossible to eliminate. Documentation was superficial, not helpful at all, no telephone number to call therefore no alternative but to pack the thing up and return it. Too bad for Amazon and a lot of effort on our part.
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Overall 2
2.0

difficult to adjust color

L. Gowen "lois", Amazon
22 June 2009
  • Summary: It is difficult to adjust the color, I have to do it mostly in the printing program and then if I print the same page 6 times I will get different color intensities for each print. I had a Techtronic phaser before and it was very easy to use. I had to replace it when they stopped making parts for it. Now I have this printer and I have been unsatisfied with it from the beginning, phone calls for support have not helped. I would never buy another Xerox printer.
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Overall 1
1.0

"Do not buy this printer, mine died in 15 months."

craigthac, CNET
26 January 2009
  • Pros: nice while it lasted.
  • Cons: The printer quit working and displayed an error message. Called Xerox they said sorry main board is probably shot, $325 for new one plus installation. Printer isn't worth it.
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Overall 2
2.0

"Not Happy with Xerox"

Fooled Once, CNET
26 August 2008
  • Pros: Fast - Some prints look great
  • Cons: Some prints look terrible
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Overall 1
1.0

"I've used alot of printers, this is by far and away the worst"

fishbug1, CNET
4 October 2007
  • Pros: Can't think of one good thing to say about it
  • Cons: ink very expenses, printer sucks it up, uses too much ink, all-around the worst
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Overall 2
2.0

I didn't work, and they wouldn't fix it.

Joel B. Gordon, Amazon
17 March 2007
  • Summary: I ordered the 6180DN, but when the 6180N (no duplexing) arrived three days late (next day shipping? forget it!), I decided to try it out anyway. The set-up video did not work on my new iMac. The written instructions, however, were fine. But when it came time to print, it didn't. I called Xerox, and they said the USB connection was probably defective. They gave me a case number and a phone number to call for support.
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