Excerpt: Duplexing works well on this machine, but only if you use a high quality paper. You can't get away with the 20 lb copy paper, especially not if it's recycled. On my machine the duplexer tends to jam after two or three pages.
Excerpt: Our company bought this printer in November of 2011 to replace an a printer we were having problems with jamming. Little did we know that we were going to be having the same problem with the new printer. Since day one, this printer has jammed whenever any document is printed double sided.