Excerpt: This printer has major problems with it's 64 and 32 bit drivers. Works best with Windows XP but if you go to anything newer forget about printing to extra trays or an envelope tray. If you have a mixed network you may as well forget about printing to network programs which are set to print to set trays.
Great Printer.... unless you want to print double sided
15 June 2012
Excerpt: Our company bought this printer in November of 2011 to replace an a printer we were having problems with jamming. Little did we know that we were going to be having the same problem with the new printer. Since day one, this printer has jammed whenever any document is printed double sided. It will feed about 8 pages through and then get jammed. Since November, it has been nothing but a headache. What's worse is trying to get Xerox to do anything to fix it.
Phaser 5550 died within one year and Xerox won't do anything about it
20 January 2012
Excerpt: We purchased a Xerox Phaser 5550 and just after a year it stopped working. We paid hundreds of dollars to a Xerox certfied technician to repair it and ultimately was told by Xerox that it was not repairable and basically trash. We had not even changed the toner cartridge in this printer yet as it had very little prints on it when it died. I am extremely dissatisfied with how Xerox handled our concerns and complaints and will NEVER purchase a Xerox printer again!
This product is perfect for our offsize wall certificates.
25 October 2011
Excerpt: We are happy with our Phaser 5550. The only drawback we have is that the certificates are slightly curled when they come out of the printer. This is mainly due to the fact that this model does not have a side rack. The certificates curl as they go through the printer and feed out the top.
Excerpt: The web interface to the Xerox Phaser 5550DT printer provides administrators with information that they require to administer the printer. Job accounting logs provide a complete description of all jobs that have coompleted printing.