Summary: Right after i bought it, it failed. A software related problem. Things got worse when i tried to valid my warranty, they gave me a bunch of tel numbers for support, none of them worked at all. Finally i had to go in person, one week after they fixed it (i saw others with the same issue). Since then it works perfectly but i dont think im buying another one from Xerox. Oh, this happened in mex city.
Summary: This is an awesome little printer with great quality of impression. I find out if you over use it it start to curl the pages. Lucky for the the warranty covered that i got another one right away. Now i use it for regular print for my pc if a need several copies i got to the copier machine nearby.
Very disappointed with initial deployment; will see how it handles in the future
17 March 2011
Summary: We received 4 of these printers at our location and all 4 of them failed shortly after they were put into use. This had to have been an error on Xerox's part as the problem seemed to be related to the toner cartridges that were SHIPPED WITH THE PRINTERS causing a solid red light to come on and the printer would no longer respond. The toner cartridges that we received did not have the gold contacts that corresponded to the gold contacts inside the printer.
Summary: In terms of price/performance, this is no knock your socks off machine. The plastic case is a bit on the flimsy side and the front pull down sheet/envelope feeder takes only one sheet at a time, it is basically a "you hold it one at a time arrangement".
Summary: Could use some kind of display that shows what is wrong when it has a problem, instead of just a red light indicating a problem. Also needs a place so that you can set the paper type as it doesn't like when you put in labels.
Summary: We purchased this unit earlier this year. The initial setup took some time. We wanted to network the printer on a Microsoft SBS 2003 system. First you are required to hook it up via USB to a client machine to setup the IP address. When we attempted to install the software on the SBS system it could not find the printer.