Summary: Right after i bought it, it failed. A software related problem. Things got worse when i tried to valid my warranty, they gave me a bunch of tel numbers for support, none of them worked at all. Finally i had to go in person, one week after they fixed it (i saw others with the same issue). Since then it works perfectly but i dont think im buying another one from Xerox. Oh, this happened in mex city.
Summary: This is an awesome little printer with great quality of impression. I find out if you over use it it start to curl the pages. Lucky for the the warranty covered that i got another one right away. Now i use it for regular print for my pc if a need several copies i got to the copier machine nearby.
Summary: About six months ago I bought this printer to use as a non-networked printer hooked up to my Dell Latitude laptop running Windows 7. I had no trouble hooking it up and it has run flawlessly ever since when printing 8.5 X 11 letterhead. Unfortunately, the printer does not work well with envelopes as it consistently wrinkles the envelopes during the printing process and heat seals the gum on the flap.
Summary: This $350 Xerox looks strikingly similar to the Samsung ML-2851ND that occasionally sells for under $100. All the core specs are identical. Time will tell, but if that is what it is, then shame on Xerox. We've then been duped.
Summary: Looks extremely similar to the Samsung ML-2851ND (which occasionally sells for under $100). I can't imagine Samsung selling a re-branded Xerox machine for that price. More likely the other way around if that is what is going on.
Pros: Hopefully, this model carries the legendary support that Xerox is famous for with its bigger boys. If so, then the price premium for the Xerox nameplate is worth it.
Cons: Is this actually made by Xerox, or a re-brand from another maker? See below thoughts.
Very disappointed with initial deployment; will see how it handles in the future
17 March 2011
Summary: We received 4 of these printers at our location and all 4 of them failed shortly after they were put into use. This had to have been an error on Xerox's part as the problem seemed to be related to the toner cartridges that were SHIPPED WITH THE PRINTERS causing a solid red light to come on and the printer would no longer respond. The toner cartridges that we received did not have the gold contacts that corresponded to the gold contacts inside the printer.
Summary: In terms of price/performance, this is no knock your socks off machine. The plastic case is a bit on the flimsy side and the front pull down sheet/envelope feeder takes only one sheet at a time, it is basically a "you hold it one at a time arrangement".