Summary: Steer clear of this model - it has a serious vulnerability in its power supply unit. Lots of users have reported failure (often just outside of warranty) and it is not possible to make an economic repair.
Summary: The printer is okay, the quality of the prints is very nice although the cubes are pricey. The biggest issue for me is that the technology doesn't fuse to the paper like powder toner and if you try to laminate anything the colors run and change color. Have to send things out to printer now.
Summary: I leased one of these machine to use at remote jobsite location. This machine was inexpensive and my lease covered all the supplies. It has performed flawlessly. No service calls have been placed in the past year. Easy to set up, easy to use. This is the smallest Xerox product that I have. It has true Xerox durability and quality. Great machine!
Summary: We have had this for 6 months it is a replacement for the 8560 which went out under warranty. From the beginning it has been very slow to start printing on average 45 seconds after request to print has been placed. We have had the xerox rep out 5-6 times and never been able to eliminate the delay problem(all other printers on the same network print in a timely matter).
Summary: I like the concept of the solid ink, but even in my small home office, I will spend $1000+ a year in supplies. No matter what Xerox says, when a freshly printed sheet is printed, many ball point pens will have trouble writing on it. And don't even try printing business cards and carry some in your wallet, you will end up embarrassed trying to give out a smudged card. And sheets don't hold color well when placed in the sun.
Summary: My designs looked good on the screen, but when not when printed. I tried downloading different drivers. No change. I tried looking at the print settings, letting the printer be in charge of printing, and letting the software dictate the printing setup. Nothing changed. Once in a while I get what I want.
Summary: I bought this as a replacement for my Xerox 8550 printer that finally failed after many years. Of course Xerox's marketing department makes sure that no two printers can use the same ink. So I had to sell my old cubes and buy new ones. Since the ink is so expensive, I was used to buying genuine xerox ink from various suppliers on the internet.