Summary: Please do not buy this disastrous product. Frankly, when it works, it works well, but it does not function much of the time and requires a cold restart when it fails to print. Every restart wastes inordinate amounts of expensive ink. The problem is that it is extraordinarily unreliable and can be extremely costly to operate.
Summary: This printer has been a head ache, once I fight with it for a while and waste a lot of ink and paper, Just to start a project. After it starts printing ok it is good for that print project, but the next usage is a fight again to get printing going right. It gets stuck on its own idea and won't change to what I want to print.
Summary: We have purchased around 20 of these for certain clients and the longest one has lasted is about 3 years. We have had quite a few complaints about them being quite noisy and slow first page print outs. Most of the printers last around 18 months. Not durable what so ever. Have switched to a competitor.
Summary: Steer clear of this model - it has a serious vulnerability in its power supply unit. Lots of users have reported failure (often just outside of warranty) and it is not possible to make an economic repair.
Summary: The printer is okay, the quality of the prints is very nice although the cubes are pricey. The biggest issue for me is that the technology doesn't fuse to the paper like powder toner and if you try to laminate anything the colors run and change color. Have to send things out to printer now.
Summary: I leased one of these machine to use at remote jobsite location. This machine was inexpensive and my lease covered all the supplies. It has performed flawlessly. No service calls have been placed in the past year. Easy to set up, easy to use. This is the smallest Xerox product that I have. It has true Xerox durability and quality. Great machine!
Summary: We have had this for 6 months it is a replacement for the 8560 which went out under warranty. From the beginning it has been very slow to start printing on average 45 seconds after request to print has been placed. We have had the xerox rep out 5-6 times and never been able to eliminate the delay problem(all other printers on the same network print in a timely matter).