Summary: This is the third Xerox solid ink printer we have owned. I have loved these machines. They never required a service all. The copies are amazing copies. Unfortunately, the 8870 is a dud. Let me give an upside first: 1. The ink use is much lower than the other Xerox printers we've owned.
Summary: My university replaced two of their printers with this Xerox 8870 printer. I preferred the previous Dell laser printers which were faster and quieter. Pros: Color printer Duplex Network Printer Cons: Slow - too slow to manage many students printing at the same time.
Summary: I'm a long-time owner of Xerox Phaser solid ink printers, but the 8870DN we just purchased has some major problems. We upgraded from the Xerox Phaser 8860 which, other than a bad print head, ran trouble-free for 4+ years.