Would never buy Xerox ColorQube multi-function printer again
Jayne Moyer, Amazon
17 May 2014
Summary: I bought the Xerox 8700 ColorQube multi-function printer June 2012 because I trusted the Xerox name. However, 6 months after my purchase I've had nothing but problems with it. I purchased the machine through Staples and bought the extended warranty which ended up being useless because they argued about who's responsible...Xerox or Staples, & they couldn't find anyone to service my machine.
The Printer is Powered ON, But There is No Power, Lights, or Sounds
A F Alkhateeb, Amazon
19 December 2013
Summary: I bought this printer in March 2013. It was delivered on time and it worked perfectly for 7 months. Then the printer decided for no reason to power off. It won't turn on! We checked the Xerox support on: [...] And to our surprise there are several complaints about this same problem. The printer is being used in one of our overseas offices, so we took it to the local xerox dealer (not in the USA). It is still under warranty.
Summary: I've had all the cheap and expensive printers in my line of work. I used to have a wax printer which was expensive and had a lot of maintenance. So far, this printer has been a dream. The print quality is great, amazing texture and a very smart shut-down mode for power failures. I'd recommend this printer to anyone.
Summary: I'm a long-time owner of Xerox Phaser solid ink printers, but the 8870DN we just purchased has some major problems. We upgraded from the Xerox Phaser 8860 which, other than a bad print head, ran trouble-free for 4+ years. The new 8870, however, has had problems from the minute we took it out of the box: 1) Overheating and slowing to a crawl after just a few hundred pages.
A great machine that smells like melting crayons and feels like printing money
A Cat in the Hat, Amazon
3 January 2013
Summary: Remember that cool project that you did as a kid? I am talking about melting your Crayons in a tall wax paper cup with a wick and giving it to your mom for mother's day kind of project. Well that is what this machine smells like when you run this machine and the office you take over doesnt happen to have windows you can open and the AC shuts off.
Good print quality & paper handling. Not so fast. Noisy. Not great for very heavy use.
D. Frazier, Amazon
13 April 2012
Summary: I had an 8570 printer for about a month before upgrading to the 8870. I have now had three different 8870 printers which I've used for more than a year. The first two 8870 machines developed different problems after about six months of heavy use that could not be easily repaired. This is a review of both the 8570 and 8870 because they are nearly identical. I am going to add some comments about leasing the 8870 from Xerox and some tips on using these machines.
Summary: Don't buy. I had a Xerox 8560, the print head went bad, out of warranty. ( I paid for the warranty as long as they offered one on this product) I bought the 8870 to replace the 8560, used it for 2 1/2 years. It's noisy, but livable. It leaves lines in color photos that, no matter how much you "clean" the heads, keep coming back. When it prints black and white, it does normally look nice. But, as with the other reviews, if you use it a lot, it wears out fast.