Summary: This is the third Xerox solid ink printer we have owned. I have loved these machines. They never required a service all. The copies are amazing copies. Unfortunately, the 8870 is a dud. Let me give an upside first: 1. The ink use is much lower than the other Xerox printers we've owned.
Summary: My university replaced two of their printers with this Xerox 8870 printer. I preferred the previous Dell laser printers which were faster and quieter. Pros: Color printer Duplex Network Printer Cons: Slow - too slow to manage many students printing at the same time.
Summary: Don't buy. I had a Xerox 8560, the print head went bad, out of warranty. ( I paid for the warranty as long as they offered one on this product) I bought the 8870 to replace the 8560, used it for 2 1/2 years. It's noisy, but livable.
Would never buy Xerox ColorQube multi-function printer again
Jayne Moyer, Amazon
17 May 2014
Summary: I bought the Xerox 8700 ColorQube multi-function printer June 2012 because I trusted the Xerox name. However, 6 months after my purchase I've had nothing but problems with it. I purchased the machine through Staples and bought the extended warranty which ended up being useless because they argued...
The Printer is Powered ON, But There is No Power, Lights, or Sounds
A F Alkhateeb, Amazon
19 December 2013
Summary: I bought this printer in March 2013. It was delivered on time and it worked perfectly for 7 months. Then the printer decided for no reason to power off. It won't turn on! We checked the Xerox support on: [...] And to our surprise there are several complaints about this same problem.
Summary: I've had all the cheap and expensive printers in my line of work. I used to have a wax printer which was expensive and had a lot of maintenance. So far, this printer has been a dream. The print quality is great, amazing texture and a very smart shut-down mode for power failures.
Summary: I'm a long-time owner of Xerox Phaser solid ink printers, but the 8870DN we just purchased has some major problems. We upgraded from the Xerox Phaser 8860 which, other than a bad print head, ran trouble-free for 4+ years.
Good print quality & paper handling. Not so fast. Noisy. Not great for very heavy use.
D. Frazier, Amazon
13 April 2012
Summary: I had an 8570 printer for about a month before upgrading to the 8870. I have now had three different 8870 printers which I've used for more than a year. The first two 8870 machines developed different problems after about six months of heavy use that could not be easily repaired.