Xerox quality has gone way downhill. Don't waste your time.
Brad G., Amazon
26 February 2015
Summary: Product was dead on arrival with an error message regarding shipping tape in the imaging unit. All tape was removed. Called Xerox support and was informed that the imaging unit that the printer came with was the wrong part number to which they shipped free replacement. New imaging unit arrived and got past initial error but then printer started prompting that each color toner that came with printer was empty.
Unit did not do a bad job if the right paper was used
Rudolph J. Tatay, Amazon
19 November 2014
Summary: Bought the unit about 2 years ago. Only printed about 100 pages a month. Mostly photos and labels. Unit did not do a bad job if the right paper was used. The imaging assembly failed and needs to be replaced. The cheapest I could find cost $160. Since I only paid $214 for the unit it is not reasonable to repair it. Also, the manual feed always printed crookedly and warped the paper.
Summary: I have no idea what to say about this printer. I never had the opportunity to use it. After my shipment arrived, I had trouble with the sealing tape being somehow melted into the printer. There are 8 yellow tape strips to which 4 had to be removed from the toner and 4 from the adjacent slots. The last of the 8 tapes refused to budge. It was the oddest thing. When I thought all of it was removed, it proceeded to make a grinding noise and flashed to check the seal.
On the face of it seemed really good value and the initial print quality for both black ...
Neil Johnson "neilj", Amazon
23 September 2014
Summary: Purchased 5 of these printers for our office (2 From Amazon & 3 from Xerox Direct). On the face of it seemed really good value and the initial print quality for both black and white was excellent. Unfortunately 9 months in two of the printers stated printing light and gradually got worse, xerox replaced the imaging units on these two free of charge as they were within warranty. This fixed the problem but they failed again 6 months later.
Summary: I purchased this printer in September of 2013 and it ran fine for about three months. On average, I print about 30 pages including both color and B/W prints. It stopped printing in November of 2013 because there was a problem with the blue toner. I could not even print B/W until it was resolved. The Xerox technician came out and replaced a part and told me that this particular part was prone to go bad so I should expect to have to replace it again in a few months.
Summary: Xerox known for some of the most reliable business machines has seriously missed the mark on this unit including the service for the printer. The printer for text or letters does an above average job, and is quicker than my old HP or Lanier. The Lanier did incredible prints of photos, but the Xerox was subpar. Now in its defense it really isn't a photo printer, but I guess I felt it should have done a bit better than it did or at least matched my Lanier 135.
Excerpt: Print looks good. Seems to be better than average at cost. BUT: It curls paper like nothing I've seen before. I've used laser printers since 1995, and have used (owned) 5 different color lasers, two others being xerox phasers that handled paper very well. All paper weights come out curled... but 20lb & 24lb can be flattened fairly easily. But just ran 40 copies of cardstock. Feeds through quite nicely, no hang ups.