Summary: This printer was good in the beginning but only just. It never really printed envelopes very well from the manual feeder. However, just after 2 years of owning the machine (and right outside of the warranty period) the colors stopped printing...ALL OF THEM! It prints extremely faded prints that are not legible. When I contacted Xerox they told me it would be a $299 charge for someone to just come out and look at it! I could buy a new one of these for less than that!
Cons: doesn't print envelopes from manual feeder well! colors stop printing just after 2 years!
Summary: I purchased 3 of these printers through Amazon during 2013. Amazon and 3rd party providers (seller's) were excellent. For work, I print a lot of lengthy files of legal size pages of text and photos (about 35 pages text, 12 full photo pages). 1st printer worked good out of the box. 2nd printer went back as it did not print properly. 3rd worked well out of the box.
Summary: I purchased this printer in September of 2013 and it ran fine for about three months. On average, I print about 30 pages including both color and B/W prints. It stopped printing in November of 2013 because there was a problem with the blue toner. I could not even print B/W until it was resolved. The Xerox technician came out and replaced a part and told me that this particular part was prone to go bad so I should expect to have to replace it again in a few months.
Summary: Xerox known for some of the most reliable business machines has seriously missed the mark on this unit including the service for the printer. The printer for text or letters does an above average job, and is quicker than my old HP or Lanier. The Lanier did incredible prints of photos, but the Xerox was subpar. Now in its defense it really isn't a photo printer, but I guess I felt it should have done a bit better than it did or at least matched my Lanier 135.
Excerpt: Print looks good. Seems to be better than average at cost. BUT: It curls paper like nothing I've seen before. I've used laser printers since 1995, and have used (owned) 5 different color lasers, two others being xerox phasers that handled paper very well. All paper weights come out curled... but 20lb & 24lb can be flattened fairly easily. But just ran 40 copies of cardstock. Feeds through quite nicely, no hang ups.