Excerpt: This printer is useless if you want to print envelopes. The one we purchased had to be sent back for repair after six weeks. When it came back, it still couldn't print envelopes and we were told we had to send it back again. We tried printing an envelope immediately upon getting it back for the second time. It couldn't even print the first envelope! All in all, we spent over two months trying to get a refund from Samsung for this printer.
Excerpt: first day - three hours in ... the darn paper tray is opening when we go to print ... "they" have to send out a tech already ... can you believe this ... plus it took me over 3 hours to network this freakin thing ...
Summary: I was printing a document and it popped and emitted black smoke. Now it won't turn on. The last samsung printer we had lasted me through college and through 5 years of marriage. This one is worthless.
Excerpt: cannot print envelopes and other media from main tray as samsung indicated. only manual, single feed. envelopes wrinkle and jam. samsung had me take the unit to a repair shop but could not repair it. samsung would not replace under warranty. printer is one month old and useless. will never buy a samsung product again.
Summary: I did a lot of research and purchased this printer. It printed fine for a day. Now all it says is paper jam, I clear it and it jams again. I also want to say HP has much better service. When I call HP they take care of things immediately over the phone and don't hang up until it is resolved. When I was setting up the wireless I called Samsung and the person that answered was some cock a$$ who acted like I interupted his spring break.
Summary: This printer like many today install in Mac OS X in just a few clicks, using apple-supplied drivers. Everything worked fine over our network from 10.8 and 10.9 machines; however today I tried printing to number 10 envelopes and ran into trouble. No preset paper size seemed to appear in the native driver. I tried making a custom paper size approximating the #10, but jobs printed with this either failed or would print incorrectly.