Excerpt: This printer is useless if you want to print envelopes. The one we purchased had to be sent back for repair after six weeks. When it came back, it still couldn't print envelopes and we were told we had to send it back again.
Excerpt: first day - three hours in ... the darn paper tray is opening when we go to print ... "they" have to send out a tech already ... can you believe this ... plus it took me over 3 hours to network this freakin thing ... right now, today, i'm not happy with this product
Summary: I was printing a document and it popped and emitted black smoke. Now it won't turn on. The last samsung printer we had lasted me through college and through 5 years of marriage. This one is worthless.
Excerpt: cannot print envelopes and other media from main tray as samsung indicated. only manual, single feed. envelopes wrinkle and jam. samsung had me take the unit to a repair shop but could not repair it. samsung would not replace under warranty. printer is one month old and useless.
Cons: cannot print envelopes and other media from main tray as samsung indicated. only manual, single feed. envelopes wrinkle and jam. samsung had me take the unit to a repair shop but could not repair it. samsung would not replace under warranty. will never buy a samsung product again.
Summary: This printer like many today install in Mac OS X in just a few clicks, using apple-supplied drivers. Everything worked fine over our network from 10.8 and 10.9 machines; however today I tried printing to number 10 envelopes and ran into trouble.
Cons: always getting jammed, and i have tried to fix it according to steps online. I have to fight with it constantly, i want to take it to the top of my roof and toss it, or re-enact the printer scene from the movie Office Space.
Summary: I did a lot of research and purchased this printer. It printed fine for a day. Now all it says is paper jam, I clear it and it jams again. I also want to say HP has much better service. When I call HP they take care of things immediately over the phone and don't hang up until it is resolved.
Summary: One of the most finicky printers I've ever owned. It doesn't work most of the time. I would not recommend it. I had an old HP laser 1000 I bought for less than $100 years ago that never failed, but could not find a working driver for Windows 7/8.
This printer worked great until I had to replace toner cartridge
27 September 2013
Summary: This printer worked great until I had to replace toner cartridge. It refused to recognize the new cartridge. Instructions say to just try again until it recognizes the cartridge. I did; it doesn't. I have tried three different cartridges with no luck.