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Samsung-ml-3471nd.32731260
7.1 out of 10

Samsung ML-3471ND

Print Speed (Black): Up to 33 ppm Print Resolution (dpi): Up Read more

Great Deal: $252.00

Reviews and Problems with Samsung ML-3471ND

Showing 1-10 of 12
Overall 2
2.0

The cost per page is too damn high.

David M. Freed, Amazon
7 January 2014
  • Summary: I work in a small office and do a lot of printing. I also do tech support. This printer is not only difficult to get networked but also uses some of the most expensive toner in the office. For large print jobs it costs only slightly less than a nickle per page, not including the price of paper. This is more than the printing company charges for letterhead. If the expensive toner wasn't bad enough, it routinely stops working at somewhere around 10% toner.
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Overall 2
2.0

Dead on arrival

not that tom "tommyboy", Amazon
2 June 2013
  • Summary: Now to be fair to Samsung, this was a Warehouse Deal item, but was listed 'As New.' Inside the box I found the Return Authorization from whom I assume was the original purchaser. So, did Amazon test this unit or was it just repackaged and sent to the next purchaser? Man, I cannot answer that but I can tell you after opening and setting up, the printer did nothing but put out blank pages. So who deserves the one Star. You decide.
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Overall 2
2.0

Some basic design flaws

kiki, Amazon
6 May 2013
  • Summary: This printer has a recurring habit of kicking open the paper drawer when feeding ( it doesn't appear to have a latch), it jams regularly upon feeding (maybe because the drawer is not always aligned?), and it doesn't like to reset after clearing, often needing a power off reboot in order to function again. Having spent the last 4 years with a completely reliable HP that finally died of old age and neglect this is past annoying.
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Overall 2
2.0

Network Setup? Don't Bother!

EssEmm "Phys424", Amazon
13 December 2012
  • Summary: I set up computers and network printers for a living. I purchased this Samsung to install over LAN for a group of computers to use. The problem is that I have not been able to set this printer up and print to it. Samsung support tells me there is no factory reset. They tell me there is no way to test printer functionality.
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Overall 2
2.0

Samsung Customer Service NIGHTMARE

Junior, Amazon
15 February 2012
  • Summary: Printer manufactured and shipped with missing hardware component. We all saw the commercials about Peggy in Sibera customer service, well Samsung was the model, only mine began with an India type person named "Dennis". Transfered from support to supervisors, managers, level 2 support, to executive customer service and back again to the place I started 2.5 hours later, without a solution.
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Overall 2
2.0

NOT compatible with high yield toner

Brendon Redick, Amazon
2 February 2012
  • Summary: Purchased specifically because it was supposed to work with MLT-D205E high yield toner. Samsung changed their compatibility specs and now the larger toner is no longer supported with the printer. I have been fighting with Samsung for 6 months, they tell me that it is compatible then not, tell me it's a defective toner but won't warranty it, tell me it's a defective printer but won't warranty it.
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Overall 2
2.0

NOT compatible with high yield toner

Brendon Redick, Amazon
2 February 2012
  • Summary: Purchased specifically because it was supposed to work with MLT-D205E high yield toner. Samsung changed their compatibility specs and now the larger toner is no longer supported with the printer. I have been fighting with Samsung for 6 months, they tell me that it is compatible then not, tell me it's a defective toner but won't warranty it, tell me it's a defective printer but won't warranty it.
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Overall 2
2.0

paper jams all the time

Planck, Amazon
17 December 2011
  • Summary: This is the worst printer I have ever had. Since the first day I have been using it (it's been almost a month) I constantly get paper jams. I followed each and every step on 'how to avoid paper jams' manuals on every single website: not fill the tray to capacity, use high quality office paper, make sure to clear the papers that stuck before, align the papers on the tray properly, even try to avoid double-sided printing. Not working.
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Overall 2
2.0

Good luck finding reasonably priced toner, and you WILL need toner soon!

SpinKix, Amazon
8 November 2011
  • Summary: The printer works fine, paper doesn't jam, fast, wakes up on network, BUT- The toner doesn't last anywhere near the specified pages. Using the "economy" setting, the 5K impression cartridge is down to 61% remaining after 1384 impressions. At 5000 per cartridge, using 39% should have yielded around 1,950 impressions. Maybe it would be better just printing double spaced type, but for a teacher who prints lessons and tests for the class, this is getting costly.
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Overall 2
2.0

Krank durch Laserdrucker

Klaus, Amazon
10 September 2013
  • Summary: Nach Krankheitsfällen die im Zusammenhang mit Laserdruckern stehen, haben sich Belegschaften von verschiedenen Justizministerien geweigert weiter mit Laserdruckern zu arbeiten. Nach weiteren Untersuchungen (Messungen) bestätigte sich der Verdacht. Insbesondere der ML-3471 wurde für die Probleme verantwortlich gemacht. Viele Justizministerien und Behörden rüsten nun auf Tintenstrahldrucker um….! Also Leute, der hier beschriebene Gestank sollte euch wach rütteln….!
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