Cheaply built, unreliable, and incredibly annoying!
22 September 2013
Summary: I all ready have a great Okia Data color laser and Epson photo printer but I needed something for staff to occasionally print out stuff on cheap consumables...less then 25 pages a month. I purchased this printer to handle jobs like one envelope or print out a manual...things I don't want to use up expensive consumables for. Unfortunately this printer has turned out to be unreliable, blood pressure raising, and unbelievable time consuming.
Summary: When I purchased this printer, I tested it out and it seemed to be working well both with Linux (Ubuntu) and Windows 7. Duplex printing worked perfectly and the print quality was great. What I did not test was how it would behave when I used several sheets of paper. Today, exactly one day after the 30-day return window expired, I needed to print a set of slides on letter size paper and here's where the troubles began.
Summary: Positives: I love this printer. I got it to replace another Samsung Printer, a ML-2525 which chugged along happily for years with no problems. My experience with my old Samsung is that the print cartridge lasts forever (not the case with my HP or Epson printers)(as good as my old Lexmark E210 though) and costs less than other printers to replace (specifically, less than my HP). So that is my basis for comparison.
Summary: I have had this printer for about 2 days and have had more than 20 paper jams. If you put in more than 10 sheets of paper the thing will not print. I'm sure this is probably a defective product but people should be aware that this problem exists and can happen to them. It's a shame because I've owned Samsung printers in the past and they've always worked great.