"Terrible Customer Service-shame product good when works"
20 September 2012
Pros: When it works - high quality print, I did a lot of research before purchase and although this printer was at the higher end of price for an office desktop printer it is among the best for overall printing costs so over time more cost effective.
Cons: Printer failed (can happen to any) but Samsungs after sales service is NOT good, we have been without a printer for significant time and customer services simply will not respond. If it works great - if you want after care choose another brand