Reviews and Problems with Samsung CLP-415N / CLP-415NW
Showing 1-10 of 23
Decent color laser printing, but difficult set up and poor cartridge economy
26 June 2014
Summary: Although set up initially seemed clear, it acutally ended up being more difficult than expected. The wireless connected easily, but the software setup didn't work smoothly or easily; it repeatedly asked to print to a folder before the printer, different settings were difficult to find, etc. In the end it took about 30 minutes. Not the worst set up I've ever done, but far from the smoothest. I have so far printed 10 black and white pages, and 10 color pages.
Summary: I was excited to evaluate this printer. I've always wanted to have a color laser printer, but have found issues with even the expensive office versions of the past. Now that they've been around for a few years, I figured that all the old issues (strange photo rendering, slowness, difficult setup and expensive supplies and huge footprint, among others) should be a thing of the past.
Summary: INSTALLATION It is a heavy machine... much heavier than an inkjet printer. It is almost as heavy as a 10 ream box of 20 lb. paper. The bulkiness of the box the printer came in makes it difficult for one person to carry. Unpacking is straight forward and Samsung did a good job of explaining how to do it in many different ways, which must be to account for the different types of ways people install things. With or without the user quick install guide, it is simple enough.
Summary: I use this as a home printer which means that there is very lite usage compared to an office. In a lite usage environment the printer does a good job. Color rendition is acceptable for reports, letters, and general correspondence. This is not very good on photographs, or photo-realistic web images. Using a mac I had none of the wireless setup problems mentioned in other reviews. There does seem to be a delay in printing wirelessly.
Summary: I have recommended and purchased several Samsung laser printers over the past 3 years. Now I'm wondering if I'm a fool! I have enjoyed the printer on several fronts. The print quality is great and the setup was easy. Wireless, network printing couldn't be easier to setup and has worked flawlessly for me so far. Loading the paper isn't too difficult and it holds a fair amount of paper. The controls aren't bad either.
Summary: Before buying this printer I read many reviews, a lot of them here at Amazon. The reviewers seem to fall into two camps: those who had difficulties setting it up for WiFi and those who did not. I fall into the latter group. In about 30 minutes I had it unboxed and was printing from five devices (two Windows 7 machines, two Android phones and one iPad running iOS7). Maybe it's because all my hardware is pretty new, or maybe I'm just lucky.
Summary: As others have said, the wireless portion is a nightmare. Tech support is no help. Just reboot, update software type of thing. I was left on my own to figure it out. Most on here just complain, but give no direction how to fix. Plug the printer in (don't install software) and download the drivers from Samsung site. Get the newest drivers. After you plug it in. It will also load the software. Go ahead. Re-boot. Attempt to install the wireless portion.
Summary: Great printing, but the wireless is unmanageable. If Samsung could get the wireless part figured out, this would be five stars. I had to return it. Customer service chat folks were nice, but they seemed to have a few techniques that were rather basic, then said they'd have to send out a repairman, said they would schedule it, but never did. Now I have an HP and setup was easy, works beautifully...
Excerpt: Beautiful printing, fast, true colors, but the show stopper is the horrible wireless capacity. Samsung claims it has this capability, and it does, but it continually drops offline and will not come back. I will be returning this to Staples, unfortunately, since I must have wireless capability for all the computers in the household.
Pros: Accurate Colors, Efficient, Fast, Quiet, Sharp Detail