Summary: I purchased this based on other recommendations here on Amazon. I've owned dozens of printers over the years in both a personal and business environment, and this is the worst laser printer I've owned. Setup was very difficult and involved a 45-minute call to customer service to get the wireless printing to work. The output is marginal. The speed is very slow compared to other color lasers. After fewer than 100 prints I'm already getting streaks.
Summary: I was expecting great things from this piece of equipment. It promised fast printing, NOT. I have not even had it a whole week and guess what? IT'S IN THE REPAIR SHOP BECAUSE IT HAD A DEFECTIVE FUSER UNIT!!!!! I need a printer and I have nothing! Very Disappointed!
Summary: I already have a Samsung CLP-310 & (3years) Love it! I thought having the WiFi printer would be great as well. But, I had problems from the start..Wrong disc in box, meant wrong drivers. I got the right drivers (@ least I thought). Customer service was TERRIBLE, from the accents to the over static connection & d/c's. After several calls and from the disconnects I was finally directed to a "Universal Driver".
Summary: First things first: This unit is more like a thermal wax transfer printer (for those of you old enough to remember those) than a laser. I didn't know this until after I bought it and read that it puts down a thin layer of wax to create colors. When crinkled, you can see the wax "crack" or wear down. True laser printers don't use wax. Okay, not that huge of a deal breaker because of the low price. But then there's the question of how economical it is to keep.
Summary: Won't print business cards. I've tried Avery Clean Edge Business Card stock 8876, and it can't get a sheet out intact. The cards that get printed smear. Paper jam occurs every time even though paper fed one at a time. Darn! Great price. Really expensive ink.
Printer was OK whike it worked, customer support is non-existent
A. Kelly "Arts and Crafts enthusiast", Amazon
5 November 2011
Summary: I bought this printer because I was looking for a cheap color laser printer. Overall the reviews were fairly positive. It worked like a charm...for 4 months. Then it indicated I was low on black toner. I bought black toner, and turned the printer back on. What was a flashing red light turned solid, and the printer would not print. I contacted customer suppoort online.
Summary: Having purchaced this item after reading reviews Its not that good, first I am using it on an iMac quad core. The wireless only works on a few routers so that is hit and miss mine is a miss the text printing is good but colour pictures is to say the least is poor I have to say this as the tech help was worse than poor. There are no instructions for the set up and use. Come to that there are no drivers for it either they are downloaded by the machine on conecting to a pc.
Summary: The printer arrived promptly and so far so good with the printing part via usb cable. However, the printer refuses to connect to the BT wireless router. The permutations here are endless. Sort this out Samsung and write your installation software to select the router by model number (mine's a BTHomeHub2) so that the correct/default settings are automatically entered.
Summary: I bought this printer on the recommendation of a friend who has the earlier model. He actually commented that wireless set-up on his was a hugely frustrating experince, however Samsung have now supplied a foolproof 'one touch' set-up button, so what could possibly go wrong ? Well...every time I switch on my printer to use it, the printer cannot be found on the network ! I have had to load the supplied disc and execute wireless set-up every time I use the printer.