Terrible customer service from Samsung, not a bad printer
23 October 2012
Summary: The printer is alright though complex coloured prints can be a fit fuzzy. Samsung's customer support though leads a lot to be desired. The printer developed a black vertical line in all of it's print outs.
Summary: I purchased this product simply because of its amazing value for money I was really looking forward to getting it out of the box and using it but the excitement was a let down. The product looks great and was so simple to setup simply out of the box and plug it in I was disappointed when only after...
Summary: I bought this in March 2011 and had problems straight away - coloured lines ran down the middle of pages I'd printed off. I called Samsung helpline in India, and they told me to clean the roller inside the printer. The chap I spoke to was very offhand. Borderline rude.
Summary: I've had this printer for 3 or 4 months. Initially it took me most of a day to establish a wireless connection. Once established it worked really well for two months. For some reason the wireless connection has failed and I have just spent an entire evening trying to get it working again.
Broke down after 2 hours of continuous printing........
6 May 2011
Summary: Bought this printer intended to print a batch of promotional flyers. Seeing this to be a great value, I thought I should give it a try. -- SET UP-- It was rather easy to set up, straight from the box, removed the sticking tapes, loaded some paper and other usual steps like install drivers, pretty...
Summary: Being a pc engineer i see a few printers. My old Samsung Clp 320 was playing up and thought it was time for a new one. At the price of this I thought I couldnt go wrong. Well if its normal printouts of documents etc you cant go wrong. But if your trying to print graphics etc then dont go there.
Summary: I bought this as a replacement for another printer that went bad after a short time, and this one lasted a mere 2 months before it all started to go wrong. I don't overuse it so I don't understand why it is fading so fast.
Summary: I've had this printer for about a year, and it's been nothing but a headache. It always jams when I try to print, I have spent ages trying to get it to not jam. Now I have bits of paper stuck deep inside the thing and I cannot get them out, even with a screwdriver. Thus it now has to go to the tip.
Summary: I bought this laser printer 2 years ago and have endured the huge cost of the print cartridges. Now I am told that I have to buy an imaging unit costing about £80. This printer that is only 2 years old is going down the tip, I cannot keep throwing money at it.