Forces replacement of toner cartridges even when there's plenty of toner left
Jon M., Amazon
16 June 2015
Summary: Samsung's tact of forcing customers to replace a toner cartridge after a set number of pages is ridiculous. (I know you can go through the trouble of resetting the chips, but that's not exactly customer friendly.)
Failures began at 2000 pages and very light use! Never again.
11 March 2015
Summary: This printer started out wonderfully, printing crisp clean pages. I've always used high quality laser paper and babied it since purchase (no labels or other goofiness run through it). I don't print very much at all, but the unit began streaking and ghosting recently and now it is a door stop.
Summary: I purchased this printer with the hopes of saving money as compared to an ink jet printer. Well, for the first couple of months it was fine. Then I started having problems. The first problem I encountered was paper jam after paper jam at the exit.
Summary: I have received the above merchandise and it does not function as advertised. It barely prints part of the time and makes a very loud noise when printing. I have opened the back door and it is very hot and smells like something is burning.
I just post my conversation with the support person
2 December 2012
Summary: Please wait for a Samsung Agent to respond. You are now chatting with 'Seth'. There will be a brief survey at the end of our chat to share feedback on my performance today. Your Issue ID for this chat is LTK56402147436X Seth: Hi, thanks for reaching out to Samsung tech support.
Summary: I bought the first one at Fry's Electronics, after 5 months the printer Broke but I still have some toner left so I bought another one from Amazon on May 10th and now it broke Again...So 2 times is enough! This Samsung Brand Printer is not RELIABLE AT ALL..