"A printer that doesn't do the most basic operations"
29 December 2008
Pros: Color printouts and print quality is good?when it prints at all.
Cons: After the first 6 months of use, now the paper jams every time I try to print. Replacement toner costs more than the printer!!! Toner excess must be emptied frequently which is a mess. Biggest problem is frequent paper jams.
Summary: THIS PRINTER WILL NOT WORK AS IT SHOULD, IT WORKS FOR THREE MONTHS OF AND ON THEN IT QUIT, WOULD NOT PRINT ANYTHING...SAMSUNG WOULD NOT REPLACE, SAID TO SEND FOR REPAIR, REPAIRER STILL HAVE NOT FIX, ALSO I BOUGHT INSURANCE ON IT WHICH IS STILL IN EFFECT, ABOUT TO CONTACT THE BIG OVERSTOCK TO SEE WHAT CAN BE DONE, THIS PRODUCT IS A LEMON......
Summary: At first this printer gave a great quality of print, but after 3 weeks of use in my home the print quality deteriorated rapidly. Even black and white documents would not print correctly. After replacing toner with the brand name new Toner cartridges the quality is still poor. Toner does not seem to print well in the center portions of the page.
Summary: I received a broken unit... (things happen). Samsung tech support will put you on hold for 45 mins, and then tell you that printers (refurbished) are not covered under any warranty. Buyer beware. The printer is good... if it works.. But don't expect any warranty... nor support.