Reviews and Problems with Ricoh AficioCL3500N/CL3500DN
Showing 1-10 of 18
Problem-prone, money-sucking machine
Robert M. Harris "Mark Harris", Amazon
3 August 2012
Summary: This machine creates a beautiful print, but so many of it's components need to be replaced so often each print costs a fortune. If you call Ricoh they glibly state that it is just standard maintenance, even though none of the parts get even close to their stated life-span. We have found that the drums, CPU, and transfer belts, some costing $450 just for parts, barely reach their half-life.
Summary: I bought this printer 3 years ago at Amazon.com. Seemed like a good deal. After the first 2700 pages I needed a black cartridge and a PCU. 1900 pages later I need another Photoconducter Unit. I mostly print in black and white. If the color PCU also goes out at this rate, you're better off buying a new printer. It rarely jams, could be an excellent printer, but the PCU is every time $ 150.00 for 2-3000 pages, that's BS. Very disappointed.
Summary: When I first purchased this printer I was pleased with ease of setup, its speed, and its quality - a good deal for the price of $500.00. Fast forward 1 and 1/2 years and the printer started putting vertical cyan streaks on the output. The service technician said it was the color photo conductor unit and it needed to be replaced. I had only printed about of 1,500 pages (as counted by the printer). The original toner which came with the printer wasn't even exhausted yet.
Printer is just a way for Ricoh to suck hundreds of dollars from your wallet
A. Frost, Amazon
16 February 2009
Summary: This is a FANTASTIC printer. Reliable, clear printing, a work horse although it doesn't double print without an expensive add on. But, you have to replace everything all the time. I think their toners come half empty and we have had to replace the photoconductor unit for both the color and black and white more than twice. We have TWO people in our office and have only had it a couple of years.
Summary: Welcome to the DISPOSABLE COLOR LASER PRINTER! Had this printer for over a year now, 22,000 prints so far. When it does print well the prints are nice, but once something needs replacing you may as well throw it out and buy a new printer. Doesn't print well on cardstock because thick paper has to feed through the Bypass tray and as it feeds the paper it "stops" for a second leaving this obvious over-inked smudge all the way down the paper.
Summary: I work in a small office (~10 people) and we don't have a lot of money to spare. We have two printers, one is a leased $20,000 copy-machine from HP, and until I got this Ricoh, the other printer was a "good" HP (~$900). The "good" HP went dead one day without reason, so I went online to find a replacement. I settled upon this Ricoh and i've been happy ever since. On the old printer, we spent some $3000/yr on toner and maintenance.
Summary: Had the printer a month. Started getting a white sheet down the side. The photoconductor unit is causing it but on EVERY site, EVERY sheet, it claims that the photoconductor unit is good for 15,0000 impressions, of which we got 3,000. When you bring this up to Ricoh, you know the whole routine... "Oh, that 15,000 impressions is based on old surveys using only 5% of the whole page covered in ink." Ricoh must think people print out entire sheets of black. Anyway.
Summary: I bought the Ricoh Aficio CL3500 about 6 months ago. It's been dead reliable, with no paper jams. I'm running the printer mostly from Macintoshes (MacOS X 10.4) and have found the drivers to be fine, with good control (you can put the printer into B&W or Color mode, with 15 printer-specific controllable features, far more than I need). The only complaint I thought I had was resolved -- when I bought the printer I noted several reviews said the text quality was poor.
Summary: I have purchased many low end printers including the Samsungs. This printer has not had one bad issue, uses very litte toner and prints very high quality in B/W and Color. I have the same toner for 14 months and print daily. Great buy for the money.
Summary: The Ricoh CL3500N that I purchased didn't have the optional duplexing unit. I figured that would be fine, as for the few jobs I have that need to be duplex, I could do it manually. WRONG. I've spent all afternoon fighting with the print drivers to get it to collate and manually duplex.