Summary: I purchased this printer for my daughter (a graphic designer) for Christmas. Before Christmas I discovered that the wireless feature was an option and not included. I call Ricoh who gave me the part number for the card and referred me to Solutions Management Group (somewhat local dealer service center). Before ordering the $400.00 card from them I specifically asked if when the card is installed printing can be done both Ethernet and wireless and was told yes.
Excerpt: Doesn't have all the bells and whistles but this is our second one because it prints quickly and efficiently. The high yield toner although a bit pricy lasts for 25K pages. For the price this printer is a good value.
Pros: Good Value, Easy to Use, Fast, Easy to Set Up
Excerpt: My husband is a major IT guy and did all the research for laser printers. He had used one like this before at his company but was a larger model higher end model. After researching he return to this brand again. We use this in our home as we have a home business (but use it for our kids and personal use as well) and need to do nice high quality printing at times. Our image is important to us.
Pros: Doesn't Jam, Good Value, Easy to Use, Fast, Quality, Easy to Set Up, Performance
Summary: I work on these printers for a living and choose this one for home use. Love the fact that is uses toner bottles instead of all in one cartridges. I expect to see a substantial cost savings by only replacing the toner. Print quality is very good and the two sided feature saves lots of time.
Summary: Easy set up, high quality printing on various mediums. I'm still working on the starter set of toner cartridges but by the looks of it, I'll get a lot more life from these than my previous printer which will save $'s.
Summary: This is a professional printer for big box prices. I had an unusual problem where Ricoh had to come to my house to resolve it (just my luck, the tech had never seen the wierd little problem before with a nearly external tiny piece of plastic), no problem with tech support at all. Supposed to be the least expensive color prints available. I have a friend with one, over 100K copies without a hitch, and bought it on his recommendation. Very happy so far.