Summary: had a major reliability with the printer connected via usb for a sony L series aio. had to reboot again and again and final replaced with a refurb. not our choice. very fast printer when it works, wish it would have worked out of the box.
Summary: i really thought this thing was the answer to a prayer--a color laser printer just for me! what started off great has turned into sucky. alas, its a piece of junk. this thing after a year or so is misbehaving so much, its the usual now. when i go to print something, its constantly giving me errors, its streaking, and this thing was so expensive (the toner cartridges are like $100 + each.) it would be one thing if it was working normal, but its not.
Summary: The print quality is fabulous and the price was affordable however, the product did not come with drivers for Windows7 and I had trouble finding them. I called for assistance but they wanted a credit card # before they would talk to me so I hung up. I sent an email and had to wait for a response which sent the drivers but no instructions. I had to send a 2nd email to request further assistance. It took over a week to finally get the printer to work with my computer.
Summary: I loved my Ricoh when I first got it. It printed great and was a real workhorse. Then shortly after the warrantee expired (of course) everything went downhill. I replaced the transfer unit because I got an error message saying it needed to be replaced. Immediately I replaced it I started getting a "color registry error" and gradually the printer ceased printing color. After replacing several (very expensive!
Summary: I do not have this Ricoh printer, but I bought a different one (BP 20) through the store a little less than 2 years ago. I loved it until an automatic upgrade deleted the driver. The Ricoh site has drivers to download for Windows, but none for Macs...