Reviews and Problems with Primera Bravo SE AutoPrinter
Showing 1-10 of 17
Worst, most expensive printer nightmare!
4 weeks ago
Summary: My new $1400 Primera machine did not work from the get-go. When I got it for my college music dept, I printed exactly 4 CDs before it jammed trying to pick up a CD. I sent it back for a repair. It was returned fairly quickly, and the staff were very supportive, but then I tried the newly repaired unit, and printed 7 CDs before it jammed. Sent it back a third time. Did not ever work. Should have had a refund or new machine. Avoid this company!
Summary: I've used all types of the multi-function printers out there that print to media (there's not that many left out there), most had issues with keeping the ink from drying out - this unit is a GEM! I can go for weeks without printing, then 1st disc printed still is solid, full color, no issues. Easy connect, great software - Recommended purchase if you need to publish/print on media.
It started smoking after one year, just after the warranty ended
Reviewer "FRE", Amazon
6 January 2014
Summary: Their customer service was not overly helpful, They said that they would charge us a minimum of $250 to fix it (could be more after they inspected it) and would guarantee it for 90 days only. I don't think that such an expensive item (over $800.00 ) made with very cheap materials should be so easy to break with normal use (average of 25 prints a week) and so expensive to repair.
Summary: If you own a MAC, be prepared for a failure every time you update your software. I've owned a premiera se for 6 years now and every time I do a project it lets me down. I have to update drivers, contact support, waste a ton of media, waste ink, EXPENSIVE!!! In my opinion, one could easily produce single disks and take them to a silk screener in less time and for less money than using this poorly designed, poorly supported piece of overpriced junk!
Summary: I really like this disk printer. We'd be postponing purchasing one because of the cost, but we finally relented when our last printer broke down. Now I set this baby to print disks (20 at a time), and walk away! The time I don't have to sit at the printer, loading one disk at a time, is worth the money spent! Thus far we've done ~100 disks, and haven't had to replace the ink yet. Not bad.
Summary: We are a small music publisher and record label. We have used the Primera Bravo for about a year for demos and short runs. I have been very impressed with the engineering of the machine, and it has worked well for both CDs and DVDs. The elephant in the room is that Primera is, apparently, an ink company. They charge 40-50$ for a basic (Lexmark style) cartridge that, without the proprietry coding, you could buy for a few dollars.