Summary: I have printed several hundred labels on CDs and DVDs without a problem. The fact that it works perfectly with SureThing disk labeling software was also a plus. Technical service was also very helpful in showing me how to align the ink cartridge when I replaced it. If there is a better product out there, I have yet to find it have and have stopped looking while I enjoy using my Primera Bravo se auto printer!
Summary: My new $1400 Primera machine did not work from the get-go. When I got it for my college music dept, I printed exactly 4 CDs before it jammed trying to pick up a CD. I sent it back for a repair. It was returned fairly quickly, and the staff were very supportive, but then I tried the newly repaired unit, and printed 7 CDs before it jammed. Sent it back a third time. Did not ever work. Should have had a refund or new machine. Avoid this company!
Summary: I've used all types of the multi-function printers out there that print to media (there's not that many left out there), most had issues with keeping the ink from drying out - this unit is a GEM! I can go for weeks without printing, then 1st disc printed still is solid, full color, no issues. Easy connect, great software - Recommended purchase if you need to publish/print on media.
It started smoking after one year, just after the warranty ended
Reviewer "FRE", Amazon
6 January 2014
Summary: Their customer service was not overly helpful, They said that they would charge us a minimum of $250 to fix it (could be more after they inspected it) and would guarantee it for 90 days only. I don't think that such an expensive item (over $800.00 ) made with very cheap materials should be so easy to break with normal use (average of 25 prints a week) and so expensive to repair.
Summary: If you own a MAC, be prepared for a failure every time you update your software. I've owned a premiera se for 6 years now and every time I do a project it lets me down. I have to update drivers, contact support, waste a ton of media, waste ink, EXPENSIVE!!! In my opinion, one could easily produce single disks and take them to a silk screener in less time and for less money than using this poorly designed, poorly supported piece of overpriced junk!
Summary: I really like this disk printer. We'd be postponing purchasing one because of the cost, but we finally relented when our last printer broke down. Now I set this baby to print disks (20 at a time), and walk away! The time I don't have to sit at the printer, loading one disk at a time, is worth the money spent! Thus far we've done ~100 disks, and haven't had to replace the ink yet. Not bad.