Excerpt: I ordered the Oki Data online and it arrived at the store with some damage. I called the customer service and they promptly emailed a return tag and gave me credit. I ordered another and it arrived on schedule and works flawlessly.
Summary: I ordered this product 12/2013 and I would have given it a 5 star should have they updated the cd installation drive that comes with it. It only supports Windows 98/2000/Millenium. I have Windows Vista. No big deal, so I went to their website to download the drive.