Excerpt: Printer offers good bang for the buck, excellent USA based support, yes, they actually speak English. Only issue, drum replacement cost $50.00 more than a completely new printer which contains a full size drum (not a starter sized one). Thus it is best to think of this product as disposable.
Pros: Easy To Set Up, Easy To Use, Fast Print Time, Sharp detail
Summary: Bought this for my office. It's fast once it starts printing and quiet while waiting for work. The manual feed tray is hyper sensitive about different thicknesses of paper - I alternately feed thick letterhead and envelopes and cheap thin copy paper and #10s envelopes. Transitioning between the thicker papers and the thinner papers requires I babysit (refeed) the printer a lot more than I want to.
Pros: fast quiet and inexpensive good print quality
Cons: hyper sensitive to paper thickness. fussier than the norm
Summary: Nice, fast, small footprint Black and White printer. It was easy to set up, not to loud for home office, and this printer offers duplex (2 sided printing) as a standard feature. I have it set on the network for shared printing as well as USB on my desk, and all users in the house are happy with the speed and quality of the print.
Pros: first page out speed enclosed paper tray for letter and legal multi-purpose tray for envelopes