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This product has a FreakScore of 9.2 out of 10 based on 25 scores.
I like to think I am a very technologically literate person, but this printer has done nothing but try my patience. Don't waste your money!! This has got to be the worst printer I have ever used. Within the first week of purchase, the color imager went out. Although it was still under warranty, the replacement that arrived was extremely difficult to install (2 hours even with the help of phone support). As soon as you open the doors of the printer, parts start to pop out. After 40,000 pages, the color imager unit must be replaced again at a cost of $250. Since they are only good for 40,000 pages, this is an expense that is just not worth the effort. Once again, it took over an hour to replace the unit. None of the parts fit together smoothly and you have to fight to get them back into the printer. I will never buy another product from Lexmark.