Summary: The LCD screen failed, and Lexmark gave us an estimate of >$800 to repair it! I took a chance and ordered a replacement "operator panel" for $75 from Lake Erie Systems, and figured out how to replace it myself in 10 min. I got lucky, that was all it needed but Lexmark was no help at all. Their absolute lack of concern for their customers is probably industry standard, but I'll give another manufacturer a chance next time.
Summary: I bought this printer for work. It is less useful than a cheap laserjet. It takes forever to warm up to do a print job. It goes thru toner cartridges like a wino thru cheap wine -- it is NOT cheap on a per copy basis. And it is very cranky: when the toner cartridge is low, it not only warns you, it makes you jump thru hoops to get it to print anyway.
Summary: I've owned this printer for over a year and it prints fine. However, I bought it because I thought it would be economical over the long run. I am going from memory, but when I bought it I think the promotional material claimed 4,000 pages per black cartridge and overall cost 4 cents per page. My last few cartridges I got way less then 1,000 pages. At $100 per, that's 10 cents a page right there. Add in all the other toners and I conservatively estimate 15 cents a page.
Summary: I would give it a zero if I could. We have had it for 3 yrs and strictly used it for personal use, so not heavy at all. It has now started giving all kinds of error messages. I contacted Lexmark and have chatted online and they just keep telling me to try replacing this part and that part. I contacted a service center and they want $100 just to look at it and $95/hr to fix it! Not worth the money we paid and this is the second Lexmark that has fallen apart.
Summary: This printer is a total piece of crap. You will burn through cartridges, deal with constant jams and spend a great deal of time trying to repair it. The Customer Service is awful as well. It also demands to take paper from the Manual Paper tray even when that is not selected anywhere. Then, it will decide to constantly jam when it does take from the manual try. Awful, awful, awful.
Fast single paper type printer- terrible for different paper types and users
Cary "Restructuring", Amazon
16 November 2007
Summary: This printer has a driver that allows you to specify where to source the print material from such as Multi-purpose feeder or maintray, and also specifiy the paper type which is required to avoid jamming for thicker paper stock. This printer doesn't read the instructions in these menus, consequently the only way to change tray type and paper stock is to manually make the changes on the printer itself which makes the printer useless in a conventional office setting with...
Summary: This printer works great out of the box, but once you've printed a few hundred pages, every page will contain a light gray background (toner fog). The only solution to this problem -- Lexmark customer support, with whom I have become VERY INTIMATE since purchasing this printer, has provided NO OTHER ALTERNATIVE -- is to purchase a new toner cartridge, which costs, at minimum, $89. This is what I did -- and guess what?
Summary: I like Lexmark printers in general. I have a Lexmark Black and White laser one that has lasted for a long time. However, I've had this one for one month now and on the 200th print, I began getting the dreaded "black fog" all over the page that others have reported (basically a 5% black "wash" over the entire page). As a designer, I cannot show clients a print like this.
Summary: Cons: Very Loud, Excessive ReCalibration, Deteriorating print quality after few use, Inability to handle glossy paper, expensive replacements, Very low toner from manufacturer. Overall expensive product not worth it at all. Pros: features: network, built-in duplexing Overall feeling: Will stay away from lexmark from now on. There were cheaper products available but i vowed for a quality although expensive product. Turned out i was mistaken.