Summary: This is a seven year old printer. The drivers and software are no longer available from HP. It was a great printer in its day but its day are long gone. A printer is also a electronic and mechanical device and I was advised by the largest printer company in the world to never buy a printer that has been sitting in a box for over a year. The printer when made are lubricated at the factory before they are shipped to the customer.
Summary: Software that runs this printer makes MSDOS look like Apple Snow Leopard. I'm presently trying to print one lousy paragraph from Text Edit. The printer has a 10 minute Hissy Fit Light Show, spits out 20 sheets of blank paper, then jams halfway through the paragraph. An absolutely Epic Failure of a machine.
Summary: Inability to print most documents. It will print most text documents, but the moment that I try to send a picture or anything of any file size, it blinks at me for a while and then just goes back to normal. Never spits out my job. I have spent countless hours on the phone with HP over in some other country that does not speak English too well. I have reinstalled the drivers I don't know how many times.
Dont buy this printer if you use Adobe Photoshop!!!
J. Rupp "mwrupp30", Amazon
3 June 2008
Summary: This printer is hands-down the absolute worst experience I have ever had with any purchase!! It absolutely, positively does not work with Adobe Photoshop (any version). What is the use of having a pro photo printer if it is not compatible with Photoshop!! I actually returned this printer, because HP said I got a bad unit, only to have the exact same problem with the replacement unit!!
Summary: The printer came with software that printed only a test page. I cleverly traced the problem across the web disucssion boards and downloaded new drivers from the hp site. That allowed me to print an image -- but only in normal mode. A call to HP techs and several tests later(and new cartridges installed -- at my expense) showed the machine had a firmware problem. Needs replacement. They can send me a new one or I can return to the store. I opted for store return.
Summary: There is an old saying "When you hit rock bottom, stop digging." HP shpuld take that advice. I have owned several HP printers, and while the hardware is (usually) very good, the software is marginal at best. My biggest complaint used to be that HP would deliver version 1.0 of the software for a particular printer, and update it maybe once, and then never again.
Summary: The HP B8350 has been the worst purchase I have ever made. The printer won't print anything other than a windows test page or a normal to draft quality print on small paper. I have 6 computers and not one of them can successfully print to this printer. Lights flash, paper spits out but no matter how long I wait I never get a print out bigger than 8-1/2x11 at normal or lower resolution.
Summary: I think I got the bad apple. I can not print 13 x 19 prints on this printer which is the only reason I bought it. It finally printed 1 photo after 12 hours of being in a printing status. I haven't been able to print another one. I've been working with HP support for 3 days and I have to say it's been a horrific experience. They don't answer any of the questions I ask and I have spent hours trying to troubleshoot this myself.