Summary: I've been using this printer since very early 2009, shortly after it was released. It seems to be bullet-proof. Works just as well today, as it did the day I first set it up. It's not a heavy duty commercial printer. I don't treat it like one, or expect it to perform like one. It produces beautiful bright photo prints that are the equal of any dye transfer prints I have produced commercially (though I'm sure not as archivally stable).
Summary: I bought this printer because of its ratings in Consumer Report. I wanted a stand-alone wired printer as opposed to a wireless one. Both my daughters-in-law have wireless printers and have great problems with them. I love printing photos and collages of my children and grandchildren and this printer does a great job at that.
Summary: I ordered this printer and got it set up and operational with no trouble. That was over 15 months ago and I have to agree with some of the reviewers that it does seem to use ink rather quickly. By and large it has done its job with both documents and color photos. A few days ago it suddenly stopped printing documents in black ink; the color worked perfectly but it would not print documents.
Summary: As many others here have said, the software that comes with this printer is sad. Don't even waste your time with it unless you are only interested in producing something that is VERY basic. I have had good success using Microsoft Publisher (2007) for printing on CD's and DVD's with this printer.
Summary: I've used HP printers exclusively and with little problem since I began using computer printers over 20 years ago, so choosing HP when I needed a new printer was an easy choice. Not to mention that Amazon's price was right! I haven't had this printer very long, but so far so good. Unpacking and setting up the printer took me about an hour, not because of any difficulty, but because I'm a slow methodical person who follows instructions step by step.