Summary: Did not realized that this printer was discontinued. And although it was still in the original box and packaging, the set up ink was old and would not load. Contacted HP and got a big run a round until someone finally exlained that there would not be any new set up ink packages for this machine because it was out of date and discontinued. Contacted Amazon, got approval to ship back to the seller. It was an expensive purchase.
Summary: I bought this printer a couple years ago. It was great until now. The photo quality all of a sudden deteriorated. The pictures look kinda hazy, I don't know how to describe it, but they aren't crisp pictures anymore. There are tiny red dots of ink on several places randomly on the pictures, like the cartridge is dripping or something. The printer is CONSTANTLY getting jammed. I'm very disappointed in the lifespan of this printer.
Summary: I have had it with HP Printers in general. This printer, like so many other HP printers I have had, slowly gets worse and worse as the days click by. The scene: you sit down at the computer, someone sends an email you wish to print, you click on the print icon and then the printer begins it usual clean and prep cycle which can go on and on and on and on.....until your system tells you that the document failed to print.
Summary: Worst printer available. Since day one I have struggled every time I use it. Wont load paper, grabs multiple pieces of paper at a time when it actually decides to work. Wont print any thing from the computer. If by chance it tries to print, it takes hours for a document to finish, if it finishes at all. Usually the printer quits mid way. Normally I like and use HP. This is an exception, biggest waste of money and piece of junk I've used in a long time.
Summary: I bought this printer and have hardly used it over the past 18 months. The black ink cartridge was empty so until I bought ink I used my other printer. Everything I had used it for did look great. When I did get the ink and replace the cartridge it put up the error message that the ink system has failed. No trouble shooting will fix it so I gave up. A like new printer in the garbage. Maybe I just got a bad one but for now on, Im back to Epson.
will not print in black-and-white if a color is low
Dorothea Brooke, Amazon
15 March 2009
Summary: Here it goes - my first negative review for a consumer product. First ever. This printer is a complete waste of money. I NEVER print in color, and yet the various color always seem to exhaust themselves as if by magic. So, now, with a one page printing job on my hand, I can't use my printer because it ran out of the light blue. This printer will NOT let you print in b/w if your color levels are down, but, again, I NEVER USE the colors.
Summary: When it works, it gives gorgeous prints. However, it's very difficult to use and wastes lots of paper and expensive ink. I've just spent the better part of an hour, and several test prints, trying to get it to use the 4x6 paper feeder, but it keeps printing on 8 1/2 x 11 or printing one line on the 4x6 paper or delivering a beautifully rendered abstract version of the picture or, well, it's doing everything but what I WANT it to do.
DO YOUR RESEARCH before wasting money on this printer.
Art Andres, Amazon
25 December 2008
Summary: This printer is the biggest piece of poop I've ever owned. More than half the time it does not detect paper in the tray (I have to force feed each photo sheet manually), it will randomly print garbage and waste paper when starting the computer with the printer connected, the trays don't hold much paper at ALL, the ink is very expensive, the drivers are weak (they killed services.exe the first time I tried to install them causing my computer to reboot).