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Printers.203483
6.4 out of 10

HP Photosmart 385

Great Deal: $271.55

Reviews and Problems with HP Photosmart 385

Showing 1-10 of 14
Overall 2
2.0

Machine doesn't fully work. I want to return it ...

Lawrence Ross, Amazon
4 weeks ago
  • Summary: Machine doesn't fully work. I want to return it but in so doing I mistakenly cancelled the insurance I had bought with the printer. I haven't heard back on whether the printer could be returned or not . Would someone call me and help me get my money back??? I would certainly appreciate it. Phone number is 253-265-3839.
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Overall 2
2.0

I had a much older version for years and loved it!

Janet attaway, Amazon
9 January 2015
  • Summary: At this point we are not at all sure that the unit is working, It will not accept a SD card or a flash drive. I got out my old printer and it accepted both. It does accept the CF card. If we cannot solve this problem we might be returning it. I had a much older version for years and loved it!! It stopped feeding the paper through and so my husband got me this unit for Christmas. I may need help to return it....
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Overall 2
2.0

good condition, prints OK when plugged in

Clyde R. Jones, Amazon
29 December 2014
  • Summary: good condition, prints OK when plugged in. Battery will not charge. HP technical help indicates that it is too old to get parts.
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Overall 2
2.0

Incompatible with Windows 7

Ron Knobloch, Amazon
22 December 2013
  • Summary: Printer won't connect to computer for supposedly soft ware incompatibility. Was told it was an old item per HP even though was just purchased
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Overall 2
2.0

Old Damaged product

Shelley, Amazon
25 September 2013
  • Summary: Advertized "new". It is definitely not anywhere near new. It looks like its been in a moist cellar for years, the tape on the box is yellow and no longer sticks to the box. Most of the box was damaged (probably before it was shipped). and the styrofoam is in pieces that surround the printer. The ink looks like its very old, the packaging is shrunk to the ink cartridge. Very dissatisfied with this seller.
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Overall 2
2.0

Damaged box. Printer does not work.

Dena Harrison, Amazon
9 January 2013
  • Summary: The box was extremely damaged upon arrival. I would not have cared, but the printer shows a "card error". The same card works in another HP Photosmart Compact printer that I used. The same error message came up for other cards as well. I have asked for a return label. I will order another printer.
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Overall 2
2.0

Paper Jams Frequently..Save your money!!

johnbog22, Ebay
4 May 2011
  • Summary: This has to be one of the worst digital photo inkjet printers on the market today. The first day I received this printer was a nightmare. First of all, I was not aware of the fact that if you use any plain paper to feed into this printer the paper gets jammed frequently. Thus, you are out-of-luck. The manual does state however, to use photo paper which I had planned to purchase.
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Overall 2
2.0

There is no review

L. Rau, Amazon
13 September 2009
  • Summary: This Photo Printer has not yet been delivered to me. I have tried tracking it and was told that it is in transit. The expected date of arrival was 09/02/2009. It is now 09/12/2009 and it still is not here. I cannot rate it if I do not receive it. I will not order from this place again.
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Overall 2
2.0

this printer is junk: jams

Matt, Amazon
20 January 2007
  • Summary: this printer is junk. after a couple months of low usage, it now jams all the time. the power supply also died, and i had to replace it at high expense. and now i have this jam problem. what a piece of junk! and as usual, the windows xp sw drivers are awful. 180 mbytes! give me a break. and no linux drivers available. and no simple/small drivers available. no more hp photo printers for me.
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Overall 2
2.0

Worst Service EVER!!

Monae, Amazon
15 January 2007
  • Summary: I got this printer last year as a present. The printer worked well at the time, although it ate up A LOT of ink. Then I went to use it for the first time in a few months and all it would flash was a error message. I called, but they wanted me to pay just to TALK to someone about the problem.
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