Excerpt: This printer was fast and produced beautiful pages - for the first 337 pages. After that it threw an error message (printer failure error 0xc6fd0813) and I was told by HP support that the unit must be replaced. On the plus side, HP is sending a technician to deliver and install the printer within the next couple of days. On the minus side, I'm a bit surprised that a premium product like this would die after just a couple of weeks.
Summary: This printer was a lemon from the start. Currently displays ink system failure at random intervals. Not even touch screen for this price. Do not waste money on this. Get a laser that is not HP.
Great printer if you don't need support or to print on checks or forms.
SpaceViking "bigdog", Amazon
30 September 2014
Summary: I might have given this printer 5 stars I like the color and quality, but I often use this for checks and the printer will periodically switch which side of the page it uses even with duplex disabled. I contacted HP support which was horrible (-1 star) and then they blamed it on the application which is amazing given three different printers from three different companies never had this problem so they could not resolve the issue (-1 star).
The printer doesn't require new ink every few weeks.
Paul Fowler, Amazon
20 September 2014
Summary: OK. My largest worry by far was that we would spend most our time running to the store to buy new ink. We hate printers that do that. We hate the vendors that create printers in order to sell ink and don't take into account the lost productivity as we have to travel and/or wait for ink. Running out of ink, however, has not been a problem. After two months of ownership, the ink levels are still above 75%.
Excerpt: I bought this printer In January to replace another HP because we (my wife and I) print significantly for work (black mainly). We work from home and I was running to the store every other week to get ink. These cartridges print 9200 pages (Black) vs. the 500 I was getting. The per cartiridge cost is $120 vs $30.
Great speed for inkjet professional quality printing
2 June 2014
Summary: Great color inkjet printer that does duplexing. The only negative is that with the print speed so fast for color inkjet printing, the second pass for the duplex side frequently causes a smear in the 1st side printing.
Excerpt: Speed numbers were attractive to see, and also the concept of inkejet vs. laser (drum, toner, etc.). Unboxing was simple; setup straightforward; print speed is truly that fast. I didn't time it exactly, but stunningly fast, compared to my existing and very good B&W lasers, photo, and also Color laser from OkiData. Phone tech support also superb, when I needed help with wireless/remote print.
Pros: Easy To Use, Excellent Print Quality, Excellent Remote Print, Fast Operation, Superb Hp Tech Support
Summary: I bought this printer from Staples about 3 months ago. I was very skeptical about buying another HP product, having had so many in the past. The rep from HP was at the store that day and I was telling him my woes, he offered so much assistance I could not walk away. I figured what the heck if I hate it I will bring it back. Need less to say I kept the printer and am very pleased with it.